Where can I find information on the Centtrip services which are temporarily unavailable from 31st December 2023?

Due to changes we are implementing to ensure that Centtrip complies with all its regulatory obligations, our card ordering and account creation services will be temporarily unavailable from 31st December. During this period you will be unable to order any new or replacement cards, or open additional accounts.

3

How do I set up an Operating Account?

To open a new *Operating Account*, simply complete our quick set-up form and return this to [email protected].

2

What is a Corporate Super Administrator and what are their limits and permissions?

A Corporate Super Administrator (CSA) has the ability to create new admin users and manage their permissions within their account settings. Follow these simple steps to learn more.

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How do I give a user permission to order Centtrip cards?

If you are a Corporate Super Administrator, you can specify whether or not users on the account can order cards, within your User Management Dashboard. You can change these permissions any time.

1

What currencies can I manage with my Centtrip account?

Your Centtrip account can hold and manage 15 currencies, including: British Pound, Euro, US Dollar, Australian Dollar, Canadian Dollar, Swiss Franc, Danish Krone, Hong Kong Dollar, Israeli Shekel, Japanese Yen, New Zealand Dollar, Norwegian Krone, Polish Zloty, Swedish Krona and South African Rand.

7

How do I remove any outstanding funds from my account before it is closed?

Please ensure any funds left on your account or card are either spent, or transferred to a corporate bank account in your name.

Didn't find what you were looking for?

We're available Monday to Friday, 8am to 6pm. Contact us by email to [email protected] or phone +44(0)2037351735. For help with lost or stolen cards outside these hours, please call +44(0)2071278130.