How do I sign in?

Follow these steps to activate and sign into your account via your desktop or the app.

2

Why was my card transaction declined?

You can check the reason for the decline transaction in your desktop Centtrip account

8

What should I do if I can't find my account activation email?

If you can't find your account activation email., you can simply reset your password.

5

Where can I find out more about the Centtrip card?

The Centtrip prepaid card can hold funds in up to 15 currencies and offers the highest balances and transaction limits on the market.

2

How do I view pending card transactions in the app?

You can switch between pending and cleared transactions instantly in the app

1

Didn't find what you were looking for?

We're available Monday to Friday, 8am to 6pm. Contact us by email to help@centtrip.com or phone +44(0)2037351735. For help with lost or stolen cards outside these hours, please call +44(0)2071278130.