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How do I activate my Centtrip card?

Now that you have your new Centtrip card, sign it on the reverse and follow these instructions to activate it.

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Where can I find my cardholder ID?

Your Cardholder ID is a unique 12-digit number that begins with 2000. It shows underneath your name on the front of the card.

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What should I do if I've forgotten the PIN for my card?

You can instantly reveal your forgotten PIN using the Centtrip app, or your desktop account.

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How do I order Centtrip cards?

Administrators with authority to order cards can do this directly within their Centtrip account.

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How do I view my Centtrip transactions?

Transactions can be viewed in 'View Transactions' on the mobile app, or in 'Transactions' on a desktop.

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What are Centtrip's standard account and card fees and limits?

View our card fees for corporate and private customers here.

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How do I load funds into my Centtrip Account?

It's quick and easy to add funds

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What should I do if I've forgotten my password?

You can reset your password instantly via the app or your desktop account

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Didn't find what you were looking for?

We're available Monday to Friday, 8am to 6pm. Contact us by email to help@centtrip.com or phone +44(0)2037351735. For help with lost or stolen cards outside these hours, please call +44(0)2071278130.