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Where can I find my cardholder ID?

Your Cardholder ID is a unique 12-digit number that begins with 2000. It shows underneath your name on the front of the card.

What are Centtrip's standard account and card fees and limits?

View our card fees for corporate and private customers here.

fees
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How do I load funds into my Centtrip Account?

It's quick and easy to add funds

funding my account
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How do I load my cards?

It's quick and easy to load your cards

cards funding
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How do I view my Centtrip transactions?

Transactions can be viewed in 'View Transactions' on the mobile app, or in 'Transactions' on a desktop.

How do I activate my card?

Now that you have your new Centtrip card, sign it on the reverse and follow these instructions to activate it.

What is a Corporate Super Administrator and what are their limits and permissions?

A Corporate Super Administrator (CSA) has the ability to create new admin users and manage their permissions within their account settings. Follow these simple steps to learn more.

What can I do from my account dashboard?

Your Centtrip dashboard provides a real-time overview of your account and card balances and transactions, and enables you to access all your main account features.

balances my account
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How do I make payments?

Make secure and cost effective payments within seconds and without limits.

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Didn't find what you were looking for?

We're available Monday to Friday, 8am to 6pm. Contact us by email to help@centtrip.com or phone +44(0)2037351735. For help with lost or stolen cards outside these hours, please call +44(0)2071278130.