What are Corporate Labels and how do I set them up?

Simplify your reconciliation processes by creating Corporate Label Groups, whereby each Group contains its own set of custom labels that can be linked to accounting codes and assigned to transactions via a dropdown.

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What is a foreign exchange spot transaction?

A foreign exchange spot transaction (or spot trade) is an agreement to buy/sell a particular currency pairing for immediate delivery, at the **Spot Rate**.

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How can I manage and order Centtrip cards?

Administrators can access the Card Order Form within their account

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What is a 'Bank-To' foreign exchange trade?

A *Bank To* foreign exchange trade is where you have booked a currency conversion within your Centtrip account, and chosen to pay using funds from your corporate bank account, rather than your Centtrip account.

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Where can I find out more about Centtrip's GBP payment detail changes?

If you have an EEA corporate address, the payment details you use to transfer GBP funds to your Centtrip account (i.e. load your account) will be updated from xx/xx/xxxx.

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How do I make payments?

Make secure and cost effective payments within seconds and without limits.

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How do I convert currency?

You can do this via your desktop account and the app.

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How do I create card balance and transaction alerts?

Account administrators can choose from a range of alerts, which can be tailored to your requirements.

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Didn't find what you were looking for?

We're available Monday to Friday, 8am to 6pm. Contact us by email to help@centtrip.com or phone +44(0)2037351735. For help with lost or stolen cards outside these hours, please call +44(0)2071278130.