Now that you have your shiny new Centtrip card, sign it on the reverse and follow the instructions below to activate it. **Corporate Cardholders** 1. Activate your card and reveal your pin: Use the mobile number you registered to text the word ‘PIN’ followed by the last eight digits of your long card number to +44 (0)7860 024 357. You will receive an SMS confirming your PIN and your card has been activated. Delete the text once you know the PIN. You can view it online or on our app at any time. 2. Use CHIP and PIN: For security reasons, you will need to make a chip-and-PIN payment when using your card for the first time. This will activate the contactless feature on your card automatically. 3. Create online login: Go to account.centtrip.com/membership/login and select ‘FIRST TIME LOG IN’. Then follow the steps on your screen. Make sure you use the email address and mobile number linked to your card. If unsure, ask your Administrator to confirm those. **Private Clients** 1. Activate your card: Log in to the Centtrip app. Select ‘Load Card’ on your dashboard and follow the instructions on your screen. 2. Reveal your PIN: In the Centtrip app click on the person icon in the top right corner and select ‘Pin’. You can view it at any time. 3. Use CHIP and PIN: For security reasons, you will need to make a chip-and-PIN payment when using your card for the first time. This will activate the contactless feature on your card automatically.

Now that you have your shiny new Centtrip card, sign it on the reverse and follow the instructions below to activate it. **Corporate Cardholders** 1. Activate your card and reveal your pin: Use the mobile number you registered to text the word ‘PIN’ followed by the last eight digits of your long card number to +44 (0)7860 024 357. You will receive an SMS confirming your PIN and your card has been activated. Delete the text once you know the PIN. You can view it online or on our app at any time. 2. Use CHIP and PIN: For security reasons, you will need to make a chip-and-PIN payment when using your card for the first time. This will activate the contactless feature on your card automatically. 3. Create online login: Go to account.centtrip.com/membership/login and select ‘FIRST TIME LOG IN’. Then follow the steps on your screen. Make sure you use the email address and mobile number linked to your card. If unsure, ask your Administrator to confirm those. **Private Clients** 1. Activate your card: Log in to the Centtrip app. Select ‘Load Card’ on your dashboard and follow the instructions on your screen. 2. Reveal your PIN: In the Centtrip app click on the person icon in the top right corner and select ‘Pin’. You can view it at any time. 3. Use CHIP and PIN: For security reasons, you will need to make a chip-and-PIN payment when using your card for the first time. This will activate the contactless feature on your card automatically.

| Feature |Details | |-|-| | Standard card balance | £100,000* | | Transfer | up to £10,000 daily to one or multiple cards instantly* | | Purchases using Centtrip multi-currency Mastercard | FREE | | Withdraw | up to £750 daily from 2.1 million ATMs displaying the Mastercard Acceptance Mark worldwide | | ATM withdrawals | 1% of the value of the transaction, or a minimum fee of £1.60 | | FX on transactions in out-of-card currency | 2%** | | Declined transactions | £0.15 | | PIN reveal online | FREE | | PIN change via bank ATM | £0.50 | | Card lock/unlock online/app | FREE | | View balances online/app | FREE | | Merchant dispute admin for chargebacks | £20.00 | | Annual inactivity fee | £10.00 | | Annual card fee | £10.00 | | Replacement card | £10.00 | &ast; Higher card balances and transfer limits are available subject to status. &ast;&ast; These are transactions in any currency that is outside of the available currency balance held on the card at the time of purchase.

You can use your Centtrip multi-currency Mastercard to make purchases online, over the phone and in store in more than 210 countries and territories. You can also withdraw cash at over 2.1 million ATMs displaying the Mastercard Acceptance Mark. [Find your nearest Mastercard ATM.](https://www.mastercard.us/en-us/consumers/get-support/locate-an-atm.html)

You can use your Centtrip multi-currency Mastercard to make purchases online, over the phone and in store in more than 210 countries and territories. You can also withdraw cash at over 2.1 million ATMs displaying the Mastercard Acceptance Mark. [Find your nearest Mastercard ATM.](https://www.mastercard.us/en-us/consumers/get-support/locate-an-atm.html)

The Centtrip multi-currency Mastercard is neither a credit, charge nor debit card. Centtrip cards are reloadable and issued by an Electronic Money Institution. Each time you use your Centtrip card, the purchase value is deducted from the funds available on the card. Simply buy any of the 15 deposit currencies using your Centtrip account or on our app and transfer it to your card. You can then use your Centtrip multi-currency Mastercard in more than 210 countries and territories, online and in store.

The Centtrip multi-currency Mastercard is neither a credit, charge nor debit card. Centtrip cards are reloadable and issued by an Electronic Money Institution. Each time you use your Centtrip card, the purchase value is deducted from the funds available on the card. Simply buy any of the 15 deposit currencies using your Centtrip account or on our app and transfer it to your card. You can then use your Centtrip multi-currency Mastercard in more than 210 countries and territories, online and in store.

**Corporate Admin:** If you wish to order new cards for your employees, call our Client Support on +44 (0)20 3735 1735, email [help@centtrip.com](mailto:help@centtrip.com) or talk to us on live chat to request a New Card Order Form. If you require a replacement card*, contact our Client Support. **Corporate Cardholder:** Please contact your Administrator to request replacement* or more cards for colleagues. **Private Clients:** As a private account holder, you can only have one card. If you need to order a replacement card*, call us on +44 (0)20 3735 1735, email [help@centtrip.com](mailto:help@centtrip.com) or contact us on live chat. *There is a fee of £10 to replace a lost or stolen card.

**Corporate Admin:** If you wish to order new cards for your employees, call our Client Support on +44 (0)20 3735 1735, email [help@centtrip.com](mailto:help@centtrip.com) or talk to us on live chat to request a New Card Order Form. If you require a replacement card*, contact our Client Support. **Corporate Cardholder:** Please contact your Administrator to request replacement* or more cards for colleagues. **Private Clients:** As a private account holder, you can only have one card. If you need to order a replacement card*, call us on +44 (0)20 3735 1735, email [help@centtrip.com](mailto:help@centtrip.com) or contact us on live chat. *There is a fee of £10 to replace a lost or stolen card.

**Corporate Clients** We tailor all our fees according to your specific requirements, as well as products, services and transactions you use. As part of it, there is a £10 fee for each new or replacement card. **Private Clients** There is no charge for a new card. However, if you require a replacement card, there is a £10 fee.

**Corporate Clients** We tailor all our fees according to your specific requirements, as well as products, services and transactions you use. As part of it, there is a £10 fee for each new or replacement card. **Private Clients** There is no charge for a new card. However, if you require a replacement card, there is a £10 fee.

To start enjoying all your account benefits, you need to ensure you have sufficient funds. You can check your current balances from your account homepage and transfer funds to your Centtrip account using the bank details provided on the Load Account page. 1. From the Load Account page, use the dropdown menu to select the currency you want to load into your Centtrip account 2. Note down the account details and payment reference starting with CENT 3. Log into the corporate bank account you would like to send funds from and make a transfer into your Centtrip account using the details you noted above **Hints and tips** * **Important**: ensure you add the payment reference provided on the Centrrip Load Account page starting with ‘CENT’ when transferring funds - this is essential to avoid any delays. * The bank account which you transfer funds from must be under the same name as your Centtrip account. Contact the team if you need help with this. * To load funds in a currency which is different to the one you hold in your bank account, it’s typically much more cost effective to first load funds into your Centtrip account in the same currency, and then visit the Buy Currency page to purchase your preferred currency.

To start enjoying all your account benefits, you need to ensure you have sufficient funds. You can check your current balances from your account homepage and transfer funds to your Centtrip account using the bank details provided on the Load Account page. 1. From the Load Account page, use the dropdown menu to select the currency you want to load into your Centtrip account 2. Note down the account details and payment reference starting with CENT 3. Log into the corporate bank account you would like to send funds from and make a transfer into your Centtrip account using the details you noted above **Hints and tips** * **Important**: ensure you add the payment reference provided on the Centrrip Load Account page starting with ‘CENT’ when transferring funds - this is essential to avoid any delays. * The bank account which you transfer funds from must be under the same name as your Centtrip account. Contact the team if you need help with this. * To load funds in a currency which is different to the one you hold in your bank account, it’s typically much more cost effective to first load funds into your Centtrip account in the same currency, and then visit the Buy Currency page to purchase your preferred currency.

To enable Two-factor Authentication follow these steps Download the Centtrip mobile app (version 1.10.0 or later) 1. Log in using your credentials 2. Select Two-factor Authentication 3. Select Link Device. 4. Each time you log in via the web you will be required to enter a security code generated in the mobile app.

To enable Two-factor Authentication follow these steps Download the Centtrip mobile app (version 1.10.0 or later) 1. Log in using your credentials 2. Select Two-factor Authentication 3. Select Link Device. 4. Each time you log in via the web you will be required to enter a security code generated in the mobile app.

Get direct access to the live currency market via your desktop account and the app. Purchase currency to send to your account or card at transparent, competitive rates. 1. Select the currency you would like to convert from and the currency you would like to purchase. 2. Enter either the amount you’d like to convert from or the amount you’d like to convert to. 3. Select where funds should be taken from. You can use funds already held in your Centtrip account or make a transfer from another bank account. 4. Choose where to send purchased currency; back into your Centtrip account or a card of your choice. 5. Click GET RATE to view the live exchange rate and click CONFIRM to complete your purchase. **Hints and tips** * If you are buying currency and want to pay from your bank account (‘Bank To’ transaction), you will need to transfer the balance within 24 hours and will receive your purchased currency as soon as this has been settled * Purchase currency when it’s right for you - visit the homepage and select LIVE RATES to set up rate alerts. * Centtrip enables you to purchase all major currencies, so if you’d like to buy a currency not shown in your account, get in touch with the Centtrip team. * Mitigate the risk of foreign exchange fluctuations by purchasing currency at a locked rate, for settlement on a future date. Contact the support team to speak to our dedicated experts.

Get direct access to the live currency market via your desktop account and the app. Purchase currency to send to your account or card at transparent, competitive rates. 1. Select the currency you would like to convert from and the currency you would like to purchase. 2. Enter either the amount you’d like to convert from or the amount you’d like to convert to. 3. Select where funds should be taken from. You can use funds already held in your Centtrip account or make a transfer from another bank account. 4. Choose where to send purchased currency; back into your Centtrip account or a card of your choice. 5. Click GET RATE to view the live exchange rate and click CONFIRM to complete your purchase. **Hints and tips** * If you are buying currency and want to pay from your bank account (‘Bank To’ transaction), you will need to transfer the balance within 24 hours and will receive your purchased currency as soon as this has been settled * Purchase currency when it’s right for you - visit the homepage and select LIVE RATES to set up rate alerts. * Centtrip enables you to purchase all major currencies, so if you’d like to buy a currency not shown in your account, get in touch with the Centtrip team. * Mitigate the risk of foreign exchange fluctuations by purchasing currency at a locked rate, for settlement on a future date. Contact the support team to speak to our dedicated experts.

The Centtrip multi-currency Mastercard® offers the highest prepaid card balances and transaction limits on the market. Accepted in more than 210 countries and territories, it’s designed for your demanding, fast-paced world. Load your cards with funds to begin enjoying the benefits. 1. Choose the currency you want to load – this needs to be one you already hold in your Centtrip account. 2. Choose the transfer direction and move funds instantly between your account and your Centtrip card. 3. If you manage multiple cards, you’ll be able to select the card you want to load funds from/to. 4. Enter the amount you want to load and click TRANSFER IMMEDIATELY. **Hints and tips** * Download the Centtrip Cardholder Guide - Once cards have been loaded, all cardholders will need to download this step-by-step guide for helpful tips on how to activate and make the most of your cards. * Move unused funds from a card back into your account. Simply select ‘Card to Account’ as the transfer direction. * If you want to load a currency you don’t currently hold in your account, you can purchase this from the Buy Currency page at competitive rates. * Load cards in batch - To load multiple cards with one or more currencies, complete the required fields and click ADD TO BATCH TRANSFER. Repeat the process for each new card or currency load. When complete, click EXECUTE BATCH to load all the cards and currencies in seconds. * Lost or stolen card- Instantly lock or unlock cards from your account or the app, via the SETTINGS menu.

The Centtrip multi-currency Mastercard® offers the highest prepaid card balances and transaction limits on the market. Accepted in more than 210 countries and territories, it’s designed for your demanding, fast-paced world. Load your cards with funds to begin enjoying the benefits. 1. Choose the currency you want to load – this needs to be one you already hold in your Centtrip account. 2. Choose the transfer direction and move funds instantly between your account and your Centtrip card. 3. If you manage multiple cards, you’ll be able to select the card you want to load funds from/to. 4. Enter the amount you want to load and click TRANSFER IMMEDIATELY. **Hints and tips** * Download the Centtrip Cardholder Guide - Once cards have been loaded, all cardholders will need to download this step-by-step guide for helpful tips on how to activate and make the most of your cards. * Move unused funds from a card back into your account. Simply select ‘Card to Account’ as the transfer direction. * If you want to load a currency you don’t currently hold in your account, you can purchase this from the Buy Currency page at competitive rates. * Load cards in batch - To load multiple cards with one or more currencies, complete the required fields and click ADD TO BATCH TRANSFER. Repeat the process for each new card or currency load. When complete, click EXECUTE BATCH to load all the cards and currencies in seconds. * Lost or stolen card- Instantly lock or unlock cards from your account or the app, via the SETTINGS menu.

You can find and track live-market rates on your Centtrip multi-currency account, as well as on [our website](https://www.centtrip.com/live-rates/) and app. **On your account:** Log in to your Centtrip account and click on the ‘LIVE RATES’ bookmark on the left of the screen. Use this pop-up feature to tailor your currency-related queries, set alerts for when your preferred rate has been reached and place automatic orders once your preferred rate has been reached. **On the app:** Log in to your account on your mobile device and select ‘Live Rates’ on the dashboard. Select your preferred currency to see the rate at the top of the screen.

You can find and track live-market rates on your Centtrip multi-currency account, as well as on [our website](https://www.centtrip.com/live-rates/) and app. **On your account:** Log in to your Centtrip account and click on the ‘LIVE RATES’ bookmark on the left of the screen. Use this pop-up feature to tailor your currency-related queries, set alerts for when your preferred rate has been reached and place automatic orders once your preferred rate has been reached. **On the app:** Log in to your account on your mobile device and select ‘Live Rates’ on the dashboard. Select your preferred currency to see the rate at the top of the screen.

This status means you have not activated your Centtrip multi-currency card. Sign your contactless card on the reverse, if you have not done so yet and follow the instructions below to activate and start using it today. **Corporate Cardholders** 1. Activate your card and reveal your pin: Use the mobile number you registered to text the word ‘PIN’ followed by the last eight digits of your long card number to +44 (0)7860 024 357. You will receive an SMS confirming your PIN and your card has been activated. Delete the text once you know the PIN. You can view it online or on our app at any time. 2. Use CHIP and PIN: For security reasons, you will need to make a chip-and-PIN payment when using your card for the first time. This will activate the contactless feature on your card automatically. 3. Create online login: Go to account.centtrip.com/membership/login and select ‘FIRST TIME LOG IN’. Then follow the steps on your screen. Make sure you use the email address and mobile number linked to your card. If unsure, ask your Administrator to confirm those. **Private Clients** 1. Activate your card: Log in to the Centtrip app. Select ‘Load Card’ on your dashboard and follow the instructions on your screen. 2. Reveal your PIN: In the Centtrip app click on the person icon in the top right corner and select ‘Pin’. You can view it at any time. 3. Use CHIP and PIN: For security reasons, you will need to make a chip-and-PIN payment when using your card for the first time. This will activate the contactless feature on your card automatically.

This status means you have not activated your Centtrip multi-currency card. Sign your contactless card on the reverse, if you have not done so yet and follow the instructions below to activate and start using it today. **Corporate Cardholders** 1. Activate your card and reveal your pin: Use the mobile number you registered to text the word ‘PIN’ followed by the last eight digits of your long card number to +44 (0)7860 024 357. You will receive an SMS confirming your PIN and your card has been activated. Delete the text once you know the PIN. You can view it online or on our app at any time. 2. Use CHIP and PIN: For security reasons, you will need to make a chip-and-PIN payment when using your card for the first time. This will activate the contactless feature on your card automatically. 3. Create online login: Go to account.centtrip.com/membership/login and select ‘FIRST TIME LOG IN’. Then follow the steps on your screen. Make sure you use the email address and mobile number linked to your card. If unsure, ask your Administrator to confirm those. **Private Clients** 1. Activate your card: Log in to the Centtrip app. Select ‘Load Card’ on your dashboard and follow the instructions on your screen. 2. Reveal your PIN: In the Centtrip app click on the person icon in the top right corner and select ‘Pin’. You can view it at any time. 3. Use CHIP and PIN: For security reasons, you will need to make a chip-and-PIN payment when using your card for the first time. This will activate the contactless feature on your card automatically.

Once ordered, your card should be with you within five to seven working days. If you are a corporate client, all your cards will be posted to the main company address and not to individual cardholders.

Once ordered, your card should be with you within five to seven working days. If you are a corporate client, all your cards will be posted to the main company address and not to individual cardholders.