What is a forward contract and how do they work?

A forward contract is an agreement to buy or sell a specific amount of currency, at a predetermined exchange rate, on a specific date in the future.

How do I approve payments?

What is the card base currency?

How do I sign in?

Follow these steps to activate and sign into your account via your desktop or the app.

Why was my card transaction declined?

You can check the reason for the decline transaction in your desktop Centtrip account

What should I do if I can't find my account activation email?

If you can't find your account activation email., you can simply reset your password.

Where can I find out more about the Centtrip card?

The Centtrip prepaid card can hold funds in up to 15 currencies and offers the highest balances and transaction limits on the market.

How do I view pending card transactions in the app?

You can switch between pending and cleared transactions instantly in the app

Why are the bank details for loading my Centtrip account not in my name?

What is a card balance alert and how can I set one up?

Ensure a cardholder never runs out of funds