Cards results

How do I reassign a spare card to a named user?

How do I lock or unlock a card?

Cards can be instantly locked or unlocked via either the Centtrip app or your desktop account. Account administrators also have the ability to lock/unlock any of the cards they manage.

How do I close a Centtrip card?

How can I update a cardholder's date of birth and mobile number?

Why can't I see the 'Order Cards' tab?

Only administrators with authority to order cards will be able to see the Order Cards tab, under 'MANAGE CARDS'.

What is the card base currency?

What are Centtrip's standard account and card fees and limits?

View our card fees for corporate and private customers here.

Why was my card transaction declined?

You can check the reason for the decline transaction in your desktop Centtrip account

Where can I find out more about the Centtrip card?

The Centtrip prepaid card can hold funds in up to 15 currencies and offers the highest balances and transaction limits on the market.

How do I view pending card transactions in the app?

You can switch between pending and cleared transactions instantly in the app