If you notice a fraudulent transaction on your account, please take the following steps to block the card and raise a transaction dispute.
Cards can be instantly locked or unlocked via either the Centtrip app or your desktop account. Account administrators also have the ability to lock/unlock any of the cards they manage.
Once ordered, your card(s) should arrive within seven working days
The Centtrip card is not currently supported on Apple Pay, but you can make contactless payments.
We're available Monday to Friday, 8am to 6pm. Contact us by email to email@example.com or phone +44(0)2037351735. For help with lost or stolen cards outside these hours, please call +44(0)2071278130.