The Centtrip multi-currency Mastercard is a prepaid, reloadable card - not a credit, charge nor debit card.
Yes – the new cards work in exactly the same way as existing ones. The only difference is the base currency.
No, the base currency is determined when the card is created.
Corporate clients can have cards with different base currencies. Contact us to order additional cards.
All our fees are fixed and converted to GBP.
You can withdraw currencies, from any cash machine displaying the Mastercard Acceptance Mark. To get the best rate, always choose to process the transaction in the local currency .
You can lock your card instantly via the app or your desktop account.
We recommend using the Mastercard ATM Locator - you can find a link to it in the Centtrip app.
Using the Centtrip app, you can filter to show any transactions which are missing their receipt and instantly upload one.
You can easily view closed and expired cards by making a quick change in your account settings
We're available Monday to Friday, 8am to 6pm. Contact us by email to [email protected] or phone +44(0)2037351735. For help with lost or stolen cards outside these hours, please call +44(0)2071278130.
