Cards can be instantly locked or unlocked via either the Centtrip app or your desktop account. Account administrators also have the ability to lock/unlock any of the cards they manage.
Only administrators with authority to order cards will be able to see the Order Cards tab, under 'MANAGE CARDS'.
View our card fees for corporate and private customers here.
You can check the reason for the decline transaction in your desktop Centtrip account
The Centtrip prepaid card can hold funds in up to 15 currencies and offers the highest balances and transaction limits on the market.
We're available Monday to Friday, 8am to 6pm. Contact us by email to firstname.lastname@example.org or phone +44(0)2037351735. For help with lost or stolen cards outside these hours, please call +44(0)2071278130.