Follow these steps to activate and sign into your account via your desktop or the app.
You can check the reason for the decline transaction in your desktop Centtrip account
If you can't find your account activation email., you can simply reset your password.
The Centtrip prepaid card can hold funds in up to 15 currencies and offers the highest balances and transaction limits on the market.
You can switch between pending and cleared transactions instantly in the app
We're available Monday to Friday, 8am to 6pm. Contact us by email to help@centtrip.com or phone +44(0)2037351735. For help with lost or stolen cards outside these hours, please call +44(0)2071278130.