How do I use my virtual EEA or US card to make online or contactless payments?

You can use your virtual card for both online transactions and contactless transactions.

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What are virtual cards and how do I use them?

A virtual card is exactly like a standard Centtrip card, except that it doesn’t exist physically. Instead, it is accessed by cardholders digitally within the Centtrip app, and can be managed by Administrators with their desktop account.

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Where can I find out more about Centtrip's bank detail changes on 19th January 2024?

The details you use to load funds to your Centtrip account, or to settle FX conversions via bank transfer, were updated in January 2024. It is extremely important that you use our updated bank account details.

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How do I integrate my Centtrip account with Xero?

Integrate your Centtrip account with Xero to automatically sync Centtrip transaction data into Xero. No back-and-forth between systems, no manual exports or re-keying.

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Can administrators activate cards on behalf of cardholders?

Yes! You can prepare cards in advance and avoid any last-minute rush or queries, by activating cards ahead of time.

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How can I check my card limits?

Please contact your administrator

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Where can I find out what my card withdrawal limit is?

Our standard card withdrawal limit is a maximum of up to 3 per day, totaling £750.

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How do I submit my card expense receipts, labels and notes?

You can submit your expenses on the go within the Centtrip app, or from our desktop application.

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Didn't find what you were looking for?

We're available Monday to Friday, 8am to 6pm. Contact us by email to [email protected] or phone +44(0)2037351735. For help with lost or stolen cards outside these hours, please call +44(0)2071278130.