Your Centtrip app is secured with either a passcode or biometrics to prevent unauthorised access. Please contact us to using the details at the bottom of the page to get access to your account.
All our fees are fixed and converted to GBP.
The Centtrip multi-currency Mastercard is a prepaid, reloadable card - not a credit, charge nor debit card.
No, the base currency is determined when the card is created.
Corporate clients can have cards with different base currencies. Contact us to order additional cards.
You will not earn any interest on either your Centtrip account or card balances.
The 'issued not active' card status means the Centtrip card hasn't been activated yet.
Yes – the new cards work in exactly the same way as existing ones. The only difference is the base currency.
We're available Monday to Friday, 8am to 6pm. Contact us by email to [email protected] or phone +44(0)2037351735. For help with lost or stolen cards outside these hours, please call +44(0)2071278130.
