How do I reassign a spare card to a named user?

How do I order Centtrip cards?

Administrators with authority to order cards can do this directly within their Centtrip account.

How do I close a Centtrip card?

My Centtrip card has expired or expires soon, how can I renew it?

If your card has expired or is expiring soon, and you would like to arrange a replacement, visit Manage Cards to order a new one.

How can I increase my account or card limits?

Please contact your Account Manager or email [email protected]

How long will it take for my Centtrip cards to arrive?

Once ordered, your card(s) should arrive within seven working days

How do I give a user permission to order Centtrip cards?

If you are a Corporate Super Administrator, you can specify whether or not users on the account can order cards, within your User Management Dashboard. You can change these permissions any time.

Can administrators activate cards on behalf of cardholders?

Yes! Super Administrators you prepare cards in advance and avoid any last-minute rush or queries, by activating cards ahead of time.