Q: What are the validation rules for a FX batch payment?

please note - all character counts include spaces FX Batch payments are compatible with the following buy/sell currencies:

Question 1

How do I make payments?

Accepted Answer

Make secure and cost effective payments within seconds and without limits. We tailor our services to your unique needs, whether that’s individual, ad hoc payments or regular, batch payments to suppliers or employees; domestically or internationally.

Using your desktop account:

Step 1

https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/SP7vclLu5H/resources/VfrertpQEV/1.png (1 (1111111111111141).png)

Sign into your account. If you already hold the payment currency on your Centtrip account, select 'Send Payments'. Otherwise, please visit Buy Currency to convert the required amount first.

Step 2

https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/SP7vclLu5H/resources/kBryuYiwb4/1%20%282%29.png (1 (2) (12).png)

Select your payment currency and enter the amount.

Step 3

https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/SP7vclLu5H/resources/073iOHZ1nE/1%20%283%29.png (1 (3) (12).png)

Choose whether you would like to pay using funds held on your Centtrip account, or one of your cards. Leave the 'To' field as 'Bank Account'.

Step 4

https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/SP7vclLu5H/resources/m2cZVfLwzv/1%20%284%29.png (1 (4) (10).png)

In the next four fields, select the payment recipient, enter a custom reference, choose a payment reason and check or edit the recipient email address. A confirmation will be sent to yourself, as well as the recipient email. If your payment recipient has not yet been set up, follow these steps.

Step 5

https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/SP7vclLu5H/resources/EY370hnGba/1%20%285%29.png (1 (5) (11).png)

Check the details are all correct and click 'CONFIRM' to process your payment. This can take several days depending on the currency, value and time submitted.

Using the Centtrip app:

https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/SP7vclLu5H/resources/8raDD0E2sG/SCREEN%20SHOTS%20FOR%20FAQS%20%2813%29.png (SCREEN SHOTS FOR FAQS (13) (14).png)

In the app, select ‘Send Payment’ and then (if needed) ‘Add Recipient’.
Once created, select your recipient.
Choose a currency held on your account and enter an amount.
If the currency you want to send is different to the recipient’s, you will be able to check the live exchange rate before converting and completing your payment.

Hints and tips

Add new recipients: When you pay a particular recipient for the first time, they won’t appear in your ‘Select recipient...’ dropdown until you set them up.
Enjoy better cost efficiencies by using currencies held on your account or card to make same currency payments to your oversees suppliers.
Make payments in batch: Click CREATE BATCH at the top of the page to save time by making multiple payments in one or more currencies, in one go. Send immediately or schedule for a later date for complete, effortless control. View guide here.

Question 2

Can I make payments in batch?

Accepted Answer

Yes! Save time by making single or multi-currency payments, to multiple beneficiaries, in batch. Choose whether to send your payment instantly, or schedule for later. Depending on your preferences and requirements, there are several methods:

Standard Batch Payment

Use this method when:

You plan to pay individuals or organisations which already exist in your Recipients List, and you are confident that the account details are correct and up-to-date.
You already hold the required payment currencies on your account, or intend to convert before payment.

TELL ME HOW

One-Time Batch Payment

Use this method when:

You plan to pay individuals or organisations which either do not exist in your Recipients List, OR, they exist but the account details may be out of date.
You do not need the beneficiary details to be saved following payment, and would like to upload updated account details for any subsequent payments.
You already hold the required payment currencies on your account, or intend to convert before payment.

TELL ME HOW

FX Batch Payment

Use this method when:

You plan to pay individuals or organisations which either do not exist in your Recipients List, OR, they exist but the account details may be out of date.
You do not need the beneficiary details to be saved following payment, and would like to upload updated account details for any subsequent payments.
You do not hold the required payment currencies on your account, and would like Centtrip to automatically calculate the conversions for you.

TELL ME HOW

Question 3

How do I make a batch payment with FX?

Accepted Answer

Make hundreds of multi-currency payments effortlessly with Centtrip's FX Batch Payments feature. Upload one spreadsheet containing all payment information and associated currencies, and let Centtrip do the rest.

We'll calculate any FX conversions and process your payments all in one go. Simply choose whether you want to send your payments instantly, or schedule for a later date.

None of the beneficiary details will be saved after payment, keeping your account clear and enabling you to upload updated details for any future payments.

Watch 2- minute video -

https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/SP7vclLu5H/resources/LtDdIiGudW/Untitled%20design%20%2825%29.png (Untitled design (25))

Follow these steps -

Step 1

https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/SP7vclLu5H/resources/1PLb8ZjNWr/1.png (1 (1111111111111150).png)

Sign into your account and click on 'Buy Currency'. Then, 'CREATE BATCH' and 'UPLOAD'. Can't access this?

Step 2

https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/SP7vclLu5H/resources/gJcSIH7ffY/1%20%282%29.png (1 (2) (22).png)

Download either the 'EXCEL' or 'CSV TEMPLATE' and enter your FX payments, ensuring you follow the validation requirements. Then, upload your completed file and click 'NEXT'.

Step 3

https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/SP7vclLu5H/resources/Z7HHLv4mlj/1%20%283%29.png (1 (3) (20).png)

Review your payment summary. Here you can enter a name for your batch, refresh the live rate(s) or remove payments from the batch.

Step 4

https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/SP7vclLu5H/resources/7EqXbBryeW/1%20%284%29.png (1 (4) (18).png)

Choose whether you would like to send your payment immediately or schedule for a later date, then click 'SUBMIT' or 'SUBMIT FOR APPROVAL' (depending on your permissions)

Step 5

https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/SP7vclLu5H/resources/jTBMTPZebC/1%20%285%29.png (1 (5) (18).png)

Follow the steps to verify using an email or SMS generated code. Then 'CONFIRM'.

Step 6

https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/SP7vclLu5H/resources/k0g4vrXFdY/1%20%286%29.png (1 (6) (16).png)

That's it! If you require approval for payments, your Administrator(s) will be notified and it will be processed once approved. Otherwise, it will be processed instantly (as scheduled).

IMPORTANT - Please ensure you have sufficient funds on your account to cover all payments in the batch. If there are insufficient funds, any associated payments will fail.

How to load additional funds to your account >

Question 4

Do I have the relevant permissions to make an FX batch payment?

Accepted Answer

Centtrip's FX Batch Payments feature enables you to make hundred of multi-currency payments effortlessly, even those involving currency conversions.

If you cannot access the 'Buy Currency' tab or do not see the 'CREATE BATCH' button (see below), it means you may not have the required permissions to make FX batch payments.

Your FX batch payment limits and permissions are the same as for individual payments.

For example, if you require 2 approvals to make a payment, and your individual FX payment limit is GBP 10,000, this will also apply when making an FX batch payment.

Question 5

What is CenttripNow and how can I use it to make instant payments?

Accepted Answer

CenttripNow enables funds to be transferred instantaneously between connected Centtrip accounts, completely free of charge - 7 days a week, day or night. To use this service, all you need to do is connect the relevant accounts via the CenttripNow network.

If your intended beneficiary/payee does not yet have a Centtrip account, they can apply online here.

How to get started -

Step 1 - Sign in

https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/SP7vclLu5H/resources/X1fUMOxlXK/1%20%2837%29.png (1 (33))

Both you and the beneficiary/payee need to have a Centtrip account. Sign in or apply online.

Step 2 - Connect via CenttripNow

https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/SP7vclLu5H/resources/DZDaS8TEPf/1%20%2845%29.png (1 (33))

Visit the 'RECIPIENTS' section of your account (A). If required, click 'ADD RECIPIENT' (B) and follow the steps to set up a new beneficiary. Then, use the check boxes to select recipients (C) and click 'INVITE' to send an instant CenttripNow email invitation (D). Once they accept, you will be able to send and receive payments.

Step 3 - Connect via CenttripNow

https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/SP7vclLu5H/resources/0PSQWfRqET/1%20%2844%29.png (1 (33))

Alternatively, click 'ADD CENTTRIPNOW' (A) and enter a beneficary's unique CenttripNow code (B). You can also share your own, which will be shown here (C), with any payees.

Step 4 - Load account funds

https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/SP7vclLu5H/resources/pErSfTv0tX/1%20%2846%29.png (1 (38))

Ensure you have sufficient funds - check your balance and load your account if required.

Step 5 - Convert currency

https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/SP7vclLu5H/resources/TmCBJFvvhv/1%20%2839%29.png (1 (37) (38).png)

For international payments, you can convert currency directly within your account.

Step 6 - Make your CenttripNow payment

https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/SP7vclLu5H/resources/jtVMQyh6Jg/1%20%2847%29.png (1 (37) (38).png)

To make a CenttripNow transfer, select 'Send Payments' (A) and input the details. Choose 'CenttripNow' as your payment method (B) and submit your payment when ready (C).

CenttripNow can also be used to make free, instant batch payments - find out more

Question 6

What are the validation rules for a FX batch payment?

Accepted Answer

please note - all character counts include spaces

FX Batch payments are compatible with the following buy/sell currencies:

Question 7

How do I accept a CenttripNow invitation?

Accepted Answer

CenttripNow enables funds to be transferred instantaneously between connected Centtrip accounts, completely free of charge - 7 days a week, day or night. All you need to do is connect the relevant accounts via the CenttripNow network.

To accept a CenttripNow invitation -

https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/SP7vclLu5H/resources/HtpSRcWvc0/1%20%2853%29.png (1 (53))

Don't yet have a Centtrip account?

You can apply for a Centtrip account securely online.

What are the benefits of a Centtip account?

Manage all your deposits, inflows, payments, expenses and foreign exchange in 15 major currencies from a single account, wherever you are.

Deposit and manage 15 major currencies in unlimited amounts
Make domestic and international payments in seconds
Send or receive free, instant payments from accounts in your CenttripNow network
Enoy the highest prepaid card balances and spend limits with the Centtrip card
Move funds between accounts and cards, instantly and securely
Create separate cost centres, with tiered permissions and budgets
Convert all major currencies at live-market rates
Generate tailored, real-time, anytime reports to keep track of spend
Integrate with your accounting and finance systems

TELL ME MORE

Question 8

How can I make a batch payment using CenttripNow

Accepted Answer

CenttripNow enables you to send and recieve free, instant payments to/from any other Centtrip account. You can make an individual CenttripNow payment or follow the steps below to send payments in batch.

Please note - you first need to add the beneficiaries to your CenttripNow network

How to send a CenttripNow batch payment

[how-tos][figure]First, ensure all beneficiaries have been added to your CenttripNow network. To check this, select 'Add Recipients' and look for the CenttripNow symbol under 'TYPE'. Select any other recipients and 'INVITE'. [/figure][figure]Once complete, select 'Send Payments' (A) and then, 'CREATE BATCH' (B).[/figure][figure]Click 'UPLOAD' (C).[/figure][figure]Ensure the first checkbox is ticked and download either the Excel or CSV template (D)[/figure][figure]Enter the details of each payment into the template. Be sure to enter the correct 'Nickname' for each CenttripNow recipient. Visit 'Add Recipients' to check these. [/figure][figure]Once complete, revisit the 'CREATE BATCH' page, upload your batch payment file (E) and click 'NEXT' (F).[/figure][figure]Review your batch payment summary - the fee should be showing as 0.00. Choose whether you would like to pay now, or schedule for later (G). Click 'SUBMIT' to finish (H).[/figure][/how-tos]

Question 9

What are the browser requirements for using my Centtrip account?

Accepted Answer

Your Centtrip account is compatible with all main web browsers, however, for optimal performance, we recommend using the latest version.

Versions below the following minimum requirements are not compatible:

This is to ensure your account is as secure as possible.

How do I check my browser version?

In your browser toolbar, click help or settings, then choose the menu option starting 'About...'.

You will then be able to see which type and version of browser you are using.

How do I update my browser?

Most browsers will update themselves automatically, but if your browser is out of date for any reason, you can manually update it by following the steps above and clicking the update button. Please close and relaunch your browser to apply the changes.

Question 10

How I can check the live foreign exchange rate?

Accepted Answer

You can check the live market rate for your specified currency pairing, anytime via your Centtrip account.

https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/SP7vclLu5H/resources/ecVJlhjDtY/1%20%2832%29.png (1 (32))