How do I activate my account and sign in?

Activate your account

If you are new to Centtrip and/or have never signed in before (whether you are a cardholder or an administrator), you'll first need to activate your account and create a password -

  1. Check your inbox for an email inviting you to activate your account and click 'START NOW'.
  2. If you cannot find your activation email, simply reset your password.
  3. Enter a secure password for your account and click 'CREATE PASSWORD'.
  4. You can now sign into the app, or log into your desktop account.

Sign in via your desktop

  1. Visit account.centtrip.com
  2. Enter your username and password and click 'SIGN IN' (Forgotten your password?)
  3. Select your preferred verification method:
    • EMAIL - check your inbox for your verification code. Not received this?
    • MOBILE APP - link your device and/or enter your app generated your app code.
    • WHATSAPP - we'll send your login code via WhatsApp.
    • SMS - enter the verification code which has been sent to your mobile phone.

Sign in via the Centtrip app

  1. Download the Centtrip iOS or Android app.
  2. Tap 'LOG IN' and sign in with your email address and new password.
  3. Follow these steps if you need to activate your card.
  4. Get a quick tour of what you can do with the app.

Didn't find what you were looking for?

We're available Monday to Friday, 8am to 6pm. Contact us by email to [email protected] or phone +44(0)2037351735. For help with lost or stolen cards outside these hours, please call +44(0)2071278130.