Any Euro payments sent to countries within the EEA (European Economic Area) as SWIFT may be subject to an €8 fee, charged by the intermediary bank to which the payment is being sent. This charge is not taken by Centtrip and is unfortunately outside of our control
You can lock your card instantly via the app or your desktop account.
We recommend using the Mastercard ATM Locator - you can find a link to it in the Centtrip app.
All rates that are offered when you request a quote through your Centtrip account are based on the live FX market and are subject to change as the market moves.
You can withdraw currencies, from any cash machine displaying the Mastercard Acceptance Mark. To get the best rate, always choose to process the transaction in the local currency .
Your Centtrip dashboard provides a real-time overview of your account and card balances and transactions, and enables you to access all your main account features.
Yes, select Switch Account from home screen, then select LINK ACCOUNT and follow the prompts.
Your Centtrip app is secured with either a passcode or biometrics to prevent unauthorised access. Please contact us to using the details at the bottom of the page to get access to your account.
All our fees are fixed and converted to GBP.
The Centtrip multi-currency Mastercard is a prepaid, reloadable card - not a credit, charge nor debit card.
We're available Monday to Friday, 8am to 6pm. Contact us by email to help@centtrip.com or phone +44(0)2037351735. For help with lost or stolen cards outside these hours, please call +44(0)2071278130.