Most popular results

How do I buy currency?

You can do this via your desktop account and the app.

85% found this useful

My card doesn't seem to be working - can you help?

Yes, it's worth checking that you've activated your card, it's not locked, has sufficient balance, the payment you're making doesn't exceed a limit, and that the person you're paying accepts prepaid cards. If all else fails, contact us and we'll take a closer look.

50% found this useful

How do I make payments?

Make secure and cost effective payments within seconds and without limits.

70% found this useful

How can I manage and order Centtrip cards?

Administrators can access the Card Order Form within their account

70% found this useful

What should I do if I've forgotten my password?

You can reset your password instantly via the app or your desktop account

60% found this useful

How do I add a new recipient (payee)?

To begin enjoying fast, secure and cost-effective domestic and international payments, first you need to create your Centtrip list of suppliers and payees. You can do this quickly and easily by adding them to your Recipients list, either individually on an ad hoc basis, or in batch.

85% found this useful

How do I load funds into my Centtrip Account?

It's quick and easy to add funds

80% found this useful

Didn't find what you were looking for?

We're available Monday to Friday, 8am to 6pm. Contact us by email to help@centtrip.com or phone +44(0)2037351735. For help with lost or stolen cards outside these hours, please call +44(0)2071278130.