How do I load/unload my cards?

It's quick and easy to load your cards

44

How do I make payments?

Make secure and cost effective payments within seconds and without limits.

30

How do I lock or unlock a card?

Cards can be instantly locked or unlocked via either the Centtrip app or your desktop account. Account administrators also have the ability to lock/unlock any of the cards they manage.

5

What should I do if I've forgotten my password?

You can reset your password instantly via the app or your desktop account

13

What can I do from my account dashboard?

Your Centtrip dashboard provides a real-time overview of your account and card balances and transactions, and enables you to access all your main account features.

114

How do I add a new recipient (payee)?

To begin enjoying fast, secure and cost-effective domestic and international payments, first you need to create your Centtrip list of suppliers and payees. You can do this quickly and easily by adding them to your Recipients list, either individually on an ad hoc basis, or in batch.

34

How do I convert currency?

You can do this via your desktop account and the app.

12

Didn't find what you were looking for?

We're available Monday to Friday, 8am to 6pm. Contact us by email to help@centtrip.com or phone +44(0)2037351735. For help with lost or stolen cards outside these hours, please call +44(0)2071278130.