What should I do if I have lost my device?

Your Centtrip app is secured with either a passcode or biometrics to prevent unauthorised access. Please contact us to using the details at the bottom of the page to get access to your account.

1

Can I make payments in batch?

Yes! Depending on your requirements, there are several ways to make a batch payment.

3

Can I change the base currency on my existing multi-currency card?

No, the base currency is determined when the card is created.

1

How can I tailor card expenses data?

You can tailor card expenses data to your exact requirements

5

As a corporate client, can I have cards in different base currencies?

Corporate clients can have cards with different base currencies. Contact us to order additional cards.

0

How do cardholders record cash transactions?

Cardholders can create a cash transaction within the Centtrip app, and attach photo receipts and labels effortlessly.

5

Are EUR and USD denominated cards still multi-currency?

Yes – the new cards work in exactly the same way as existing ones. The only difference is the base currency.

0

Didn't find what you were looking for?

We're available Monday to Friday, 8am to 6pm. Contact us by email to [email protected] or phone +44(0)2037351735. For help with lost or stolen cards outside these hours, please call +44(0)2071278130.