Q: What are the validation rules for a FX batch payment?

please note - all character counts include spaces FX Batch payments are compatible with the following buy/sell currencies:

Question 1

What is a foreign exchange spot transaction?

Accepted Answer

A foreign exchange SPOT transaction (or SPOT trade) is an agreement to buy or sell a particular currency pairing for immediate delivery (within 48 hours), at the current exchange rate. The SPOT Rate is the real-time exchange rate between 2 currencies that we can offer at the point of executing the transaction.

You can purchase currency at the spot rate directly within your Centtrip account.

Question 2

How can I export a list of my current Centtrip cards to review?

Accepted Answer

https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/SP7vclLu5H/resources/ChV0ShzesX/CARDS%20REPORT.png (CARDS REPORT.png)

Sign into your account and scroll down to the 'CARD BALANCES' section at the bottom of your dashboard.
Cick the person icon at the top (next to FIRST NAME) to instantly select all cards.
Click the 'EXPORT XLS' button
Enter a date range. To include all cards, we recommend entering the date the account was opened to present day.
Then EXPORT EXCEL. Your report will download automatically to your browser.
The 'Summary' tab will show all the cards issued within your date range, along with their Cardholder ID and current balances. You can delve into expenditure for each card by switching between the other tabs.

Question 3

What are the browser requirements for using my Centtrip account?

Accepted Answer

Your Centtrip account is compatible with all main web browsers, however, for optimal performance, we recommend using the latest version.

Versions below the following minimum requirements are not compatible:

This is to ensure your account is as secure as possible.

How do I check my browser version?

In your browser toolbar, click help or settings, then choose the menu option starting 'About...'.

You will then be able to see which type and version of browser you are using.

How do I update my browser?

Most browsers will update themselves automatically, but if your browser is out of date for any reason, you can manually update it by following the steps above and clicking the update button. Please close and relaunch your browser to apply the changes.

Question 4

What are the validation rules for a FX batch payment?

Accepted Answer

please note - all character counts include spaces

FX Batch payments are compatible with the following buy/sell currencies:

Question 5

What is the card base currency?

Accepted Answer

When ordering cards, you can select either EUR, GBP or USD as your preferred base currency.

This is the default currency in which card transactions will be made, unless another currency is specified at point of sale.

Transaction fees (such as ATM withdrawal or foreign exchange) are always charged in the card's base currency.

Question 6

What is a transaction declined alert and how can I set one up?

Accepted Answer

Receive an instant notification if the there is a declined transaction for a specified card.

Administrators, via email
The cardholder, via email
The cardholder, via SMS

View our guide on how to set up alerts

Question 7

Do I have the relevant permissions to make an FX batch payment?

Accepted Answer

Centtrip's FX Batch Payments feature enables you to make hundred of multi-currency payments effortlessly, even those involving currency conversions.

If you cannot access the 'Buy Currency' tab or do not see the 'CREATE BATCH' button (see below), it means you may not have the required permissions to make FX batch payments.

Your FX batch payment limits and permissions are the same as for individual payments.

For example, if you require 2 approvals to make a payment, and your individual FX payment limit is GBP 10,000, this will also apply when making an FX batch payment.

Question 8

Where can I find my Centtrip account reference?

Accepted Answer

Your Centtrip account reference, starting 'CENT' is provided on the 'Load Account' page.

Please always include this when making a transfer to your Centtrip account, to ensure you receive your funds as quickly as possible.

Question 9

How do I save custom views when managing expenses?

Accepted Answer

Instantly save and re-run your tailored transaction data at any time, complete with your selected filters and fields.

Start by customising your transaction data to your specific requirements.
Then, click ‘Start view’ in the top-right of the screen.
Select ‘Save view’ from the dropdown menu.
Enter a name for your report and click ‘Save’.

You can save as many views as needed and access them from this dropdown at any time.

Question 10

How can I report on multiple cards and currencies?

Accepted Answer

Your Centtrip account enables you to run tailored transaction reports comprising multiple cards and currencies, over as long a time period as required. Instantly report on all cards linked to your account, or individually select the cards you would like to include.

https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/SP7vclLu5H/resources/ChV0ShzesX/CARDS%20REPORT.png (CARDS REPORT.png)

Sign into your account and scroll down to the 'CARD BALANCES' section at the bottom of your dashboard.
Individually select the cards to include in your report by clicking the icons next to the relevant cardholder names, or instantly select all using the icon at the top.
Depending on your preference, choose either 'EXPORT XLS' or 'EXPORT PDF'. To include expense receipts in your report, select the PDF format.
Enter a date range of your choice and if you selected PDF format, tick ‘Include Images’ to add the receipts before exporting.
Your report will take a moment to generate and download automatically to your browser.

Hints and tips

Read this quick guide on how to view closed and expired cards
Use this feature when you need to report on cards for a team or department, reconcile cards which are no longer required, or to check whether receipts have been submitted for a particular timeframe.
Click the table headers to sort by that field and use 'SEARCH' to instantly find the card(s) you are looking for.
Choose 'EXPORT PDF' and tick 'Include Images' to include receipts in your report.
Click 'RESET' to unselect all cards.
Access your account dashboard any time by clicking the Centtrip logo.