What should I do if I have lost my device?

Your Centtrip app is secured with either a passcode or biometrics to prevent unauthorised access. Please contact us to using the details at the bottom of the page to get access to your account.

As a corporate client, can I have cards in different base currencies?

Corporate clients can have cards with different base currencies. Contact us to order additional cards.

Why are the bank details for loading my Centtrip account not in my name?

Are EUR and USD denominated cards still multi-currency?

Yes – the new cards work in exactly the same way as existing ones. The only difference is the base currency.

How can I tailor card expenses data?

You can tailor card expenses data to your exact requirements

How do I make a batch payment with FX?

Make hundred of multi-currency payments effortlessly with Centtrip's FX Batch Payments feature.

How do I specify whether an administrator has corporate-level or account-level access?

During the process of setting up a new Corporate Administrator, you will be prompted to specify the new user's access-type.

Can I speak to a person at Centtrip?

Of course you can! Call us on +44 (0)20 3735 1735 or email [email protected].

How do I enable Corporate Labels in the app?

How I can check the live foreign exchange rate?

You can check the live market rate for your specified currency pairing, anytime via your Centtrip account.