Account Management Cards Expense Management Registration and Login Service Questions

What should I do if I've forgotten my password?

You can reset your password instantly via the app or your desktop account

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How do I switch between my Centtrip cards?

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How do I sign into the app?

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Why could my foreign exchange (FX) rate change after booking a conversion?

All rates that are offered when you request a quote through your Centtrip account are based on the live FX market and are subject to change as the market moves.

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What can I do to keep my Centtrip card secure?

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How do I add new users to the account?

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How do I activate my Centtrip account and create a password?

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What happens if I do not have sufficient funds for my payment and payment fee?

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What is the card base currency?

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What is a Market Order and how do I set one up?

Take advantage of exchange rate fluctuations by setting a target rate and letting Centtrip watch the market for you.

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Didn't find what you were looking for?

We're available Monday to Friday, 8am to 6pm. Contact us by email to help@centtrip.com or phone +44(0)2037351735. For help with lost or stolen cards outside these hours, please call +44(0)2071278130.