Yes, it's worth checking that you've activated your card, it's not locked, has sufficient balance, the payment you're making doesn't exceed a limit, and that the person you're paying accepts prepaid cards. If all else fails, contact us and we'll take a closer look.
Cards can be instantly locked or unlocked via either the Centtrip app or your desktop account. Account administrators also have the ability to lock/unlock any of the cards they manage.
Upload photos of your receipts for expense management or record keeping in the 'Transactions' section of the desktop account or app.
Corporate clients can have cards with different base currencies. Contact us to order additional cards.
Making multiple payments in one or more currencies is quick and easy using our batch payments facility.
You can find and track live market rates on your Centtrip app or desktop account.