Now that you have your shiny new Centtrip card, sign it on the reverse and follow the instructions below to activate it. **All Corporate Cards and Replacement Private Cards** 1. Activate your card and reveal your pin: Use the mobile number you registered to text the word ‘PIN’ followed by the last eight digits of your long card number to +44 (0)7860 024 357. You will receive an SMS confirming your PIN and your card has been activated. Delete the text once you know the PIN. You can view it online or on our app at any time. 2. Use CHIP and PIN: For security reasons, you will need to make a chip-and-PIN payment when using your card for the first time. This will activate the contactless feature on your card automatically. Don't forget to [load your card](https://support.centtrip.com/faqs/how-do-i-load-my-cards) first! 3. Corporate card holders - if this is your first Centtrip card, create your online login: Go to account.centtrip.com/membership/login or download the Centtrip app from the [App Store](https://apps.apple.com/gb/app/centtrip/id1151916421) or [Google Play](https://play.google.com/store/apps/details?id=com.centtrip.app) and select ‘FIRST TIME LOG IN’. Then follow the steps on your screen. Make sure you use the email address and mobile number you signed up with. If unsure, ask your account administrator to confirm those. **New Private Cards** The activation process is different if you've just received your first Centtrip card for a new private account. 1. Activate your card: Log in to the Centtrip app. Select ‘Load Card’ on your dashboard and follow the instructions on your screen. 2. Reveal your PIN: In the Centtrip app click on the person icon in the top right corner and select ‘Pin’. You can view it at any time. 3. Use CHIP and PIN: For security reasons, you will need to make a chip-and-PIN payment when using your card for the first time. This will activate the contactless feature on your card. Don't forget to [load your card](https://support.centtrip.com/faqs/how-do-i-load-my-cards) first!

Now that you have your shiny new Centtrip card, sign it on the reverse and follow the instructions below to activate it. **All Corporate Cards and Replacement Private Cards** 1. Activate your card and reveal your pin: Use the mobile number you registered to text the word ‘PIN’ followed by the last eight digits of your long card number to +44 (0)7860 024 357. You will receive an SMS confirming your PIN and your card has been activated. Delete the text once you know the PIN. You can view it online or on our app at any time. 2. Use CHIP and PIN: For security reasons, you will need to make a chip-and-PIN payment when using your card for the first time. This will activate the contactless feature on your card automatically. Don't forget to [load your card](https://support.centtrip.com/faqs/how-do-i-load-my-cards) first! 3. Corporate card holders - if this is your first Centtrip card, create your online login: Go to account.centtrip.com/membership/login or download the Centtrip app from the [App Store](https://apps.apple.com/gb/app/centtrip/id1151916421) or [Google Play](https://play.google.com/store/apps/details?id=com.centtrip.app) and select ‘FIRST TIME LOG IN’. Then follow the steps on your screen. Make sure you use the email address and mobile number you signed up with. If unsure, ask your account administrator to confirm those. **New Private Cards** The activation process is different if you've just received your first Centtrip card for a new private account. 1. Activate your card: Log in to the Centtrip app. Select ‘Load Card’ on your dashboard and follow the instructions on your screen. 2. Reveal your PIN: In the Centtrip app click on the person icon in the top right corner and select ‘Pin’. You can view it at any time. 3. Use CHIP and PIN: For security reasons, you will need to make a chip-and-PIN payment when using your card for the first time. This will activate the contactless feature on your card. Don't forget to [load your card](https://support.centtrip.com/faqs/how-do-i-load-my-cards) first!

Keep track of your account and card transactions, in real time, 24/7. Visit the **Transactions History** page for a quick view of your expenditure. **Desktop:** 1. Start by selecting one of the four transaction types you’d like to see. If you select Card Transactions, you’ll be able to pick a particular card. 2. Choose a currency to show the report in and click SUBMIT. 3. You will now be able to view your transaction report online, or export as a PDF or XLS document. ![View transactions final.png](https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/SP7vclLu5H/resources/WD29y8CauT/View%20transactions%20final.png) 4. Click into a transaction line to view more details and related documents, such as receipts. **Mobile App** 1. From the Centtrip Dashboard, select 'View Transactions'. By default, you'll be shown card transactions that have settled. 2. Select 'Account' to view transactions to and from your account, or 'Pending' to view transactions that haven't settled yet. 3. Tap any transaction to view details, attach receipts, lables or share it. **Hints & Tips** * As standard, Centtrip reports will exclude transactions from cards which have been closed. To change this, hover over your name in the top right of your account and select Settings from the dropdown. Change ‘View closed cards’ to ‘Yes’ and click MODIFY. * View transactions for multiple, select cards. Click the Centtrip logo to visit your account homepage and scroll down to the CARD BALANCES section. Select the silhouette icon next to any cards you are interested in and click EXPORT. * Once your report has been generated, you can enter a custom start and end date to view up to a year’s worth of transactions, for the time period of your choice. Alternatively, 5-year reports can be run from the CARD BALANCES section of your account homepage.

Keep track of your account and card transactions, in real time, 24/7. Visit the **Transactions History** page for a quick view of your expenditure. **Desktop:** 1. Start by selecting one of the four transaction types you’d like to see. If you select Card Transactions, you’ll be able to pick a particular card. 2. Choose a currency to show the report in and click SUBMIT. 3. You will now be able to view your transaction report online, or export as a PDF or XLS document. ![View transactions final.png](https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/SP7vclLu5H/resources/WD29y8CauT/View%20transactions%20final.png) 4. Click into a transaction line to view more details and related documents, such as receipts. **Mobile App** 1. From the Centtrip Dashboard, select 'View Transactions'. By default, you'll be shown card transactions that have settled. 2. Select 'Account' to view transactions to and from your account, or 'Pending' to view transactions that haven't settled yet. 3. Tap any transaction to view details, attach receipts, lables or share it. **Hints & Tips** * As standard, Centtrip reports will exclude transactions from cards which have been closed. To change this, hover over your name in the top right of your account and select Settings from the dropdown. Change ‘View closed cards’ to ‘Yes’ and click MODIFY. * View transactions for multiple, select cards. Click the Centtrip logo to visit your account homepage and scroll down to the CARD BALANCES section. Select the silhouette icon next to any cards you are interested in and click EXPORT. * Once your report has been generated, you can enter a custom start and end date to view up to a year’s worth of transactions, for the time period of your choice. Alternatively, 5-year reports can be run from the CARD BALANCES section of your account homepage.

![Recipient 3.png](https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/SP7vclLu5H/resources/7McKlXhHMN/Recipient%203.png) 1. Click ADD RECIPIENT and enter the account and payment details of your new payee into the form. 2. Authenticate using the app: * Ensure you have downloaded the Centtrip app and enabled Multi-factor Authentication (see [How do I enable Multi-factor Authentication?](https://support.centtrip.com/faqs/how-do-i-enable-two-factor-authentication)). * Open the Centtrip app and tap MULTI-FACTOR AUTHENTICATION. * Select ‘Sign’ and input the last 4 digits of the recipient’s account number or IBAN. * Tap GET SIGN CODE. 3. On your desktop, input the code from the app into the App Generated Code box and click to submit. **Hints & tips** * Anyone with approval rights will be notified of your request by email. If approval is not required your new payee will be set up immediately. * Unable to authenticate using the app? Change the ‘One Time Authenticator’ dropdown to ‘One Time Email’ and follow the on-screen instructions. * Please ensure you enter a nickname when completing the new recipient form. This field is required and makes it easier for you to find and manage your payees. * Click the star icon to favourite recipients you need to pay regularly. * Save time by uploading multiple payees in batch. Click UPLOAD RECIPIENTS at the top of the Recipients page and follow the on-screen instructions.

![Recipient 3.png](https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/SP7vclLu5H/resources/7McKlXhHMN/Recipient%203.png) 1. Click ADD RECIPIENT and enter the account and payment details of your new payee into the form. 2. Authenticate using the app: * Ensure you have downloaded the Centtrip app and enabled Multi-factor Authentication (see [How do I enable Multi-factor Authentication?](https://support.centtrip.com/faqs/how-do-i-enable-two-factor-authentication)). * Open the Centtrip app and tap MULTI-FACTOR AUTHENTICATION. * Select ‘Sign’ and input the last 4 digits of the recipient’s account number or IBAN. * Tap GET SIGN CODE. 3. On your desktop, input the code from the app into the App Generated Code box and click to submit. **Hints & tips** * Anyone with approval rights will be notified of your request by email. If approval is not required your new payee will be set up immediately. * Unable to authenticate using the app? Change the ‘One Time Authenticator’ dropdown to ‘One Time Email’ and follow the on-screen instructions. * Please ensure you enter a nickname when completing the new recipient form. This field is required and makes it easier for you to find and manage your payees. * Click the star icon to favourite recipients you need to pay regularly. * Save time by uploading multiple payees in batch. Click UPLOAD RECIPIENTS at the top of the Recipients page and follow the on-screen instructions.

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How do I activate my card?

Now that you have your shiny new Centtrip card, sign it on the reverse and follow these instructions to activate it.

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How do I view my Centtrip transactions?

Transactions can be viewed in 'View Transactions' on the mobile app, or in 'Transactions' on a desktop.

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How do I add a new recipient (payee)?

To begin enjoying fast, secure and cost-effective domestic and international payments, first you need to create your Centtrip list of suppliers and payees. You can do this quickly and easily by adding them to your Recipients list, either individually on an ad hoc basis, or in batch.

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Help and Support

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How do I activate my card?

How do I view my Centtrip transactions?

How do I add a new recipient (payee)?

Visit our main website

Sign In to Centtrip

How do I activate my card?

How do I view my Centtrip transactions?

How do I add a new recipient (payee)?

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