What are Corporate Labels and how do I set them up?

Simplify your reconciliation processes by creating Corporate Label Groups, whereby each Group contains its own set of custom labels that can be linked to accounting codes and assigned to transactions via a dropdown.

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Can I make payments in batch?

Yes! Depending on your requirements, there are several ways to make a batch payment.

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How do I export reports from Centtrip?

You can create and tailor comprehensive reports for analysis and reconciliation in the reporting tab.

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How do I make a batch payment with FX?

Make hundred of multi-currency payments effortlessly with Centtrip's FX Batch Payments feature.

2

Is Centtrip Mastercard a debit or credit card?

The Centtrip multi-currency Mastercard is a prepaid, reloadable card - not a credit, charge nor debit card.

12

How do I specify whether an administrator has corporate-level or account-level access?

During the process of setting up a new Corporate Administrator, you will be prompted to specify the new user's access-type.

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How can I increase my account or card limits?

Please contact your Account Manager or email [email protected]

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My card has been lost or stolen, what should I do?

You can lock your card instantly via the app or your desktop account.

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Didn't find what you were looking for?

We're available Monday to Friday, 8am to 6pm. Contact us by email to [email protected] or phone +44(0)2037351735. For help with lost or stolen cards outside these hours, please call +44(0)2071278130.