What should I do if I can't find my account activation email?

If you can't find your account activation email., you can simply reset your password.

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How do I make payments to existing recipients in batch?

Making multiple payments in one or more currencies is quick and easy using our batch payments facility.

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What is a forward contract and how do they work?

A forward contract is an agreement to buy or sell a specific amount of currency, at a predetermined exchange rate, on a specific date in the future.

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How do I give a user permission to order Centtrip cards?

If you are a Corporate Super Administrator, you can specify whether or not users on the account can order cards, within your User Management Dashboard. You can change these permissions any time.

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Didn't find what you were looking for?

We're available Monday to Friday, 8am to 6pm. Contact us by email to [email protected] or phone +44(0)2037351735. For help with lost or stolen cards outside these hours, please call +44(0)2071278130.