How do I get started with Expense Management?

Streamline your entire reconciliation process with our comprehensive expense management solution.

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How do I get the best rate when withdrawing from an ATM?

You can withdraw currencies, from any cash machine displaying the Mastercard Acceptance Mark. To get the best rate, always choose to process the transaction in the local currency .

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Can I load my account using a debit card?

If you are a personal account holder, you can load funds using a GBP debit card. The minimum load is £250.

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How do I add labels and receipts to my transactions?

Cardholders can instantly upload photo receipts and label transactions on the go, using the Centtrip app.

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What is a one-time batch payment?

Centtrip's one-time batch payment feature enables you to make one-off payments to multiple recipients

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Why was my card transaction declined?

You can check the reason for the decline transaction in your desktop Centtrip account

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Didn't find what you were looking for?

We're available Monday to Friday, 8am to 6pm. Contact us by email to help@centtrip.com or phone +44(0)2037351735. For help with lost or stolen cards outside these hours, please call +44(0)2071278130.