Account Management App Cards EEA Account Holders Expense Management Manage Cards Registration and Login Service Questions User Management

How do I view my card transactions for another currency in the app?

5

How can I report on multiple cards and currencies?

Visit the 'Card Balances' section of your account dashboard to run a report comprising multiple cards and all associated currencies, over as longer a period as required.

1

Where can I find out more about Centtrip’s Inactivity Fees?

0

Why was my card transaction declined?

You can check the reason for the decline transaction in your desktop Centtrip account

5

How do I complete my batch recipient upload template?

6

How do I get started with Centtrip's expense management solution?

Streamline your entire reconciliation process with our comprehensive expense management solution.

2

How do I reset my password?

3

What happens if I do not have sufficient funds for my payment and payment fee?

8

How do I manage card expense receipts, labels and notes?

1

How does Centtrip safeguard my account?

2

Didn't find what you were looking for?

We're available Monday to Friday, 8am to 6pm. Contact us by email to [email protected] or phone +44(0)2037351735. For help with lost or stolen cards outside these hours, please call +44(0)2071278130.