How do I check the mobile number registered to my Centtrip card?

If you are the cardholder, you can check and update the mobile number within the Centtrip app. Administrators can review the number within 'Manage Cards'

1

My card has been lost or stolen, what should I do?

You can lock your card instantly via the app or your desktop account.

1

What should I do if I can't find my account activation email?

If you can't find your account activation email., you can simply reset your password.

5

How long will it take for my Centtrip cards to arrive?

Once ordered, your card(s) should arrive within seven working days

2

Didn't find what you were looking for?

We're available Monday to Friday, 8am to 6pm. Contact us by email to help@centtrip.com or phone +44(0)2037351735. For help with lost or stolen cards outside these hours, please call +44(0)2071278130.