How do I load or unload my Centtrip cards in batch?

Save time by loading or unloading multiple Centtrip cards with multiple currencies using our batch load feature.

1

What is a forward contract and how do they work?

A forward contract is an agreement to buy or sell a specific amount of currency, at a predetermined exchange rate, on a specific date in the future.

1

How do I create card balance and transaction alerts?

Account administrators can choose from a range of alerts, which can be tailored to your requirements.

2

What payment methods can I use to load my account or settle an FX trade?

Information on our accepted payments methods is available here

3

What does the card status "issued not active" mean?

The 'issued not active' card status means the Centtrip card hasn't been activated yet.

1

How can I check whether I am a Corporate Super Administrator?

Corporate Super Administrators (CSAs) have the ability to instantly add and manage users on the account. Keep reading to find out how to check whether you are a CSA.

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Didn't find what you were looking for?

We're available Monday to Friday, 8am to 6pm. Contact us by email to help@centtrip.com or phone +44(0)2037351735. For help with lost or stolen cards outside these hours, please call +44(0)2071278130.