How can I switch off email as a verification method?

Super Administrators have the ability to disable email as a verification method. They can do this at account or user level.

Why are my receipts not being transferred to Xero?

If you’ve already connected your Centtrip and Xero accounts but your receipts aren't appearing in Xero, it’s likely because you have not yet set up expense feeds.

How do I order virtual Centtrip cards for my EEA account?

EEA and US account holders can order virtual cards in the same way that you would order physical cards.

How do I set up my expense data feeds to Xero?

Follow these instructions if you want to sync transaction details, receipts, and corporate labels to your Xero account.

How do I change the Xero organisation that my Centtrip account is connected to?

You can do this in a couple of clicks, within the integrations part of your account

How do I set up payment approvals?

To ensure payments are only processed after proper approval, Corporate Super Administrators can configure user roles and require that payments be approved by one or more designated administrators.

How do I open a new operational or charter yacht account?

Why are my expenses not being transferred to Xero correctly?

Keep reading for common causes and how to fix them.

How do I set up statement data feeds to Xero?

Follow these instructions if you want to sync transaction details to Xero, WITHOUT the receipts and labels.

How do I know which Centtrip platform version my account is on?

While most functionality is consistent across our UK, EEA, and USA platforms, there are some key differences. That’s why it’s helpful to know which version your account is on. It’s quick and easy to tell them apart visually