Can administrators activate cards on behalf of cardholders?

Yes! Super Administrators you prepare cards in advance and avoid any last-minute rush or queries, by activating cards ahead of time.

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Where can I find my Centtrip account reference?

Your account reference is provided on the 'Load Account' page.

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How do I use my virtual EEA card for payments?

You can use your virtual card for both online transactions and contactless transactions.

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What are the additional validation requirements for payment recipients?

From 01/02/2024 onward, additional validation requirements will apply to your Centtrip payment recipients, to ensure greater accuracy and enhanced security around your transactions.

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What are the main feature differences between the Centtrip UK, EEA and US platforms?

Take a look at the main feature and user differences between the Centtrip UK, EEA and US platforms.

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How do I view my EEA or US virtual card details?

You can view your virtual card number and CVV within the Centtrip app.

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What currencies can I hold and spend on my Centtrip card?

Your Centtrip card can hold funds in up to 15 different currencies, simultaneously.

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How do I change the Xero organisation that my Centtrip account is connected to?

You can do this in a couple of clicks, within the integrations part of your account

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Where can I find out more about the Centtrip and DeepBlue integration?

Keep reading to find answers to the most frequently asked questions around integrating your Centtrip account with Xero.

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Didn't find what you were looking for?

We're available Monday to Friday, 8am to 6pm. Contact us by email to [email protected] or phone +44(0)2037351735. For help with lost or stolen cards outside these hours, please call +44(0)2071278130.