How do I order virtual Centtrip cards for my EEA account?

EEA and US account holders can order virtual cards in the same way that you would order physical cards.

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How can I switch off email as a verification method?

Super Administrators have the ability to disable email as a verification method. They can do this at account or user level.

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How do I order an individual Centtrip card?

You can order individual cards in a few quick steps.

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How do I add a read-only user to my account?

Simply create a user in the usual way, and set all the limits and permissions to zero.

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How do I set up my expense data feeds to Xero?

Follow these instructions if you want to sync transaction details, receipts, and corporate labels to your Xero account.

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How do I make a batch payment in my EEA Centtrip account?

Sign into your Centtrip account, click *PAYMENTS*, and switch to the *Create batch payment* tab.

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How do I set up statement data feeds to Xero?

Follow these instructions if you want to sync transaction details to Xero, WITHOUT the receipts and labels.

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Can I highlight transactions that include VAT?

Yes! You can add a field within your Expenses dashboard.

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Where can I find out more about Centtrip's API call rate limit?

High volumes of API requests can place an increased load on our servers, which can affect the overall performance and service quality for all users on the Centtrip platform. To maintain the fast and reliable service our clients expect, we are implementing an API limit to ensure consistent performance for everyone.

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How can I check which version of the Centtrip platform I am using?

You can easily check which version of the Centtrip platform you are using, by signing into your account.

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Didn't find what you were looking for?

We're available Monday to Friday, 8am to 6pm. Contact us by email to [email protected] or phone +44(0)2037351735. For help with lost or stolen cards outside these hours, please call +44(0)2071278130.