What can I do to keep my Centtrip account and cards secure?

Centtrip are committed to keeping your money safe and have a range of systems in place to help us detect and prevent fraud before it happens. However, fraudsters are becoming increasingly sophisticated. Please take a few extra precautions to keep your funds safe.

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How can I switch between my Centtrip cards in the app?

If you have or manage multiple Centtrip cards, you can switch between them effortlessly within the app.

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How do I order an individual Centtrip card?

You can order individual cards in a few quick steps.

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How do I add a read-only user to my account?

Simply create a user in the usual way, and set all the limits and permissions to zero.

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Can I highlight transactions that include VAT?

Yes! You can add a field within your Expenses dashboard.

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How do I set up payment approvals?

To ensure payments are only processed after proper approval, Corporate Super Administrators can configure user roles and require that payments be approved by one or more designated administrators.

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How do I change my account password?

You can do this within your account.

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How do I know which Centtrip platform version my account is on?

While most functionality is consistent across our UK, EEA, and USA platforms, there are some key differences. That’s why it’s helpful to know which version your account is on. It’s quick and easy to tell them apart visually

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Didn't find what you were looking for?

We're available Monday to Friday, 8am to 6pm. Contact us by email to [email protected] or phone +44(0)2037351735. For help with lost or stolen cards outside these hours, please call +44(0)2071278130.