How do I order an individual Centtrip card?

You can order individual cards in a few quick steps.

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Why are my expenses not being transferred to Xero correctly?

Keep reading for common causes and how to fix them.

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How can I switch between my Centtrip cards in the app?

If you have or manage multiple Centtrip cards, you can switch between them effortlessly within the app.

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How do I add a read-only user to my account?

Simply create a user in the usual way, and set all the limits and permissions to zero.

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Can I highlight transactions that include VAT?

Yes! You can add a field within your Expenses dashboard.

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What can I do to keep my Centtrip account and cards secure?

Centtrip are committed to keeping your money safe and have a range of systems in place to help us detect and prevent fraud before it happens. However, fraudsters are becoming increasingly sophisticated. Please take a few extra precautions to keep your funds safe.

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How can I check which version of the Centtrip platform I am using?

You can easily check which version of the Centtrip platform you are using, by signing into your account.

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How do I make a batch payment in my EEA Centtrip account?

Sign into your Centtrip account, click *PAYMENTS*, and switch to the *Create batch payment* tab.

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How do I change my account password?

You can do this within your account.

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How do I set up payment approvals?

To ensure payments are only processed after proper approval, Corporate Super Administrators can configure user roles and require that payments be approved by one or more designated administrators.

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Didn't find what you were looking for?

We're available Monday to Friday, 8am to 6pm. Contact us by email to [email protected] or phone +44(0)2037351735. For help with lost or stolen cards outside these hours, please call +44(0)2071278130.