Question 1

How do I order an individual Centtrip card?

Accepted Answer

Sign into your Centtrip account and click 'Manage Cards'.
Then, switch to the 'Order cards' tab at the top of the card management dashboard.

https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/SP7vclLu5H/resources/kkOyZFG3N1/Card%20Order%20-%201%20%281%29.png (Card Order - 1 (1))

Click 'Individual Card Order'
Enter the user's details on the left-hand side. If their email address already exists, the remaining user details will be populated automatically. Alternatively, click 'Create New' and fill these out. Please ensure you use the correct details, as they will be used for security and validation purposes.
Enter the card details on the right-hand side. The name on the card can be role based (e.g. Captain One) if preferred. Then click 'Next'.

https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/SP7vclLu5H/resources/bPBY1VHPPT/Card%20Order%20-%203%20%282%29.png (Card Order - 3 (2))

Choose a delivery method (Royal Mail or Courier - please note the Courier fees.). Then select or create a delivery address.
Press 'Next' to choose a delivery contact, before continuing.

https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/SP7vclLu5H/resources/7bZAsIbzrQ/Card%20Order%20-%205%20%281%29.png (Card Order - 5 (1))

That's it! You card is on its way. If you created a new user during the order process, instructions on how to activate get started with the account and card will be sent to the email address provided.

Question 2

How do I add a read-only user to my account?

Accepted Answer

Question 3

Where can I find out more about the Centtrip and DeepBlue integration?

Accepted Answer

Your integration should take no more than 24 hours after making your request.

Transactions will sync to DeepBlue as soon as they occur.

As many as you require! There is no limit.

Yes! You can make wire transfers from Centtrip to a bank account, via DeepBlue.

Yes. You will have a record of the transaction in both your Centtrip and DeepBlue account.

Cardholder notes made in the Centtrip app will appear in the 'Description' field within DeepBlue.

https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/SP7vclLu5H/resources/y8Kq4QcB6V/receipts%20-%20notes%20%281%29.png (receipts - notes (1))

Expense receipts will be added as 'Attachments' in DeepBlue.

https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/SP7vclLu5H/resources/A8zrqqsGRu/receipts%20-%20notes%20%282%29.png (receipts - notes (2))

Pending transactions will have a status of 'in Progress' in DeepBlue

https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/SP7vclLu5H/resources/Yi2JcByPjZ/Pending%20%282%29.png (Pending (2) (3).png)

Yes! Including any ATM withdrawal fees.

https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/SP7vclLu5H/resources/oGjPcaWpU7/ATM%20%283%29.png (ATM (3))

Yes you can!

How do I order an individual Centtrip card?

How do I add a read-only user to my account?