Account Management App Cards EEA Account Holders Expense Management Manage Cards Registration and Login Service Questions User Management

How do I reassign a spare card to a named user?

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How do I sign into the app?

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What currencies can I manage with my Centtrip account?

Your Centtrip account can hold and manage 15 currencies, including: British Pound, Euro, US Dollar, Australian Dollar, Canadian Dollar, Swiss Franc, Danish Krone, Hong Kong Dollar, Israeli Shekel, Japanese Yen, New Zealand Dollar, Norwegian Krone, Polish Zloty, Swedish Krona and South African Rand.

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How do I add new users to the account?

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How do I create card balance and transaction alerts?

Account administrators can choose from a range of alerts, which can be tailored to your requirements.

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How do I sign into my desktop account?

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Is Centtrip Mastercard a debit or credit card?

The Centtrip multi-currency Mastercard is a prepaid, reloadable card - not a credit, charge nor debit card.

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What payment methods can I use to load my account or settle an FX trade?

Information on our accepted payments methods is available here

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How do I find my nearest compatible ATM?

We recommend using the Mastercard ATM Locator - you can find a link to it in the Centtrip app.

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How can I apply to open a Centtrip account?

You can submit an application via our secure online application service

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Didn't find what you were looking for?

We're available Monday to Friday, 8am to 6pm. Contact us by email to [email protected] or phone +44(0)2037351735. For help with lost or stolen cards outside these hours, please call +44(0)2071278130.