Follow these steps 1. Log in to the app (version 1.10.0 or later) 2. Select Switch Account 3. Select Link Account and log in Your accounts will now be linked so you can switch between them easily at any time.

Follow these steps 1. Log in to the app (version 1.10.0 or later) 2. Select Switch Account 3. Select Link Account and log in Your accounts will now be linked so you can switch between them easily at any time.

Sharing your transaction with others as you go is easy and takes seconds. * Click on the ‘Share’ icon in the top right corner * Type the email address * Click ‘Send’ ![Share your transactions with your account administrator as you go](https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/SP7vclLu5H/resources/Nrfn1bVAAf/Transactions_share-640x452.jpg) *Share your transactions with your account administrator as you go.*

Sharing your transaction with others as you go is easy and takes seconds. * Click on the ‘Share’ icon in the top right corner * Type the email address * Click ‘Send’ ![Share your transactions with your account administrator as you go](https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/SP7vclLu5H/resources/Nrfn1bVAAf/Transactions_share-640x452.jpg) *Share your transactions with your account administrator as you go.*

It may be that the details we hold on file for you are either different or need updating. Our Client Support will be able to check that for you. Please contact us on +44 (0)20 3735 1735 between 08:00 and 18:00 (GMT), Monday – Friday, email [help@centtrip.com](mailto:help@centtrip.com) or get in touch via our live chat.

It may be that the details we hold on file for you are either different or need updating. Our Client Support will be able to check that for you. Please contact us on +44 (0)20 3735 1735 between 08:00 and 18:00 (GMT), Monday – Friday, email [help@centtrip.com](mailto:help@centtrip.com) or get in touch via our live chat.

Yes. The new base-currency cards are available for corporate clients only. If you would like to order cards with a different base currency, contact our Client Support on +44 (0)20 3735 1735 or email [help@centtrip.com.](mailto:help@centtrip.com)

Yes. The new base-currency cards are available for corporate clients only. If you would like to order cards with a different base currency, contact our Client Support on +44 (0)20 3735 1735 or email [help@centtrip.com.](mailto:help@centtrip.com)

Yes, you can. Labels are a simple yet extremely effective new tool on our app that enables you to search your transactions more easily. Simply use available or create new labels online and on the app to categorise your expenses by projects, departments or events and better organise your transactions. This new feature replaces hashtags and allows you to create as many categories as you need. Add a new category as you make a purchase or search existing labels to mark the transaction to easily identify it when running reconciliation either in real time or later on. To add or create new label: * Tap on the transaction you want to categorise * Tap on ‘Labels’ * Either select from the list of existing labels or create a new one * Tap ‘Done’ ![Create new or use existing labels to categorise transactions](https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/SP7vclLu5H/resources/RcmOrlsY5G/Transactions_labels-640x452.jpg) *Create new or use existing labels to categorise transactions* Customise existing labels and re-use them for future transactions. Both account administrators and users can create, edit and use the same labels online and on the app. You can also export labelled transactions from and import them into your accountancy package for reconciliation and reporting purposes. All labels are included in any transaction reporting.

Yes, you can. Labels are a simple yet extremely effective new tool on our app that enables you to search your transactions more easily. Simply use available or create new labels online and on the app to categorise your expenses by projects, departments or events and better organise your transactions. This new feature replaces hashtags and allows you to create as many categories as you need. Add a new category as you make a purchase or search existing labels to mark the transaction to easily identify it when running reconciliation either in real time or later on. To add or create new label: * Tap on the transaction you want to categorise * Tap on ‘Labels’ * Either select from the list of existing labels or create a new one * Tap ‘Done’ ![Create new or use existing labels to categorise transactions](https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/SP7vclLu5H/resources/RcmOrlsY5G/Transactions_labels-640x452.jpg) *Create new or use existing labels to categorise transactions* Customise existing labels and re-use them for future transactions. Both account administrators and users can create, edit and use the same labels online and on the app. You can also export labelled transactions from and import them into your accountancy package for reconciliation and reporting purposes. All labels are included in any transaction reporting.

Once ordered, your card should be with you within five to seven working days. If you are a corporate client, all your cards will be posted to the main company address and not to individual cardholders.

Once ordered, your card should be with you within five to seven working days. If you are a corporate client, all your cards will be posted to the main company address and not to individual cardholders.

Once you have enabled Two-factor Authentication on your device, you will be unable to log in to your account without your security code. If you have lost your device and cannot access your security code, please speak to our Client Support team on +44 (0)20 3735 1735.

Once you have enabled Two-factor Authentication on your device, you will be unable to log in to your account without your security code. If you have lost your device and cannot access your security code, please speak to our Client Support team on +44 (0)20 3735 1735.

**Corporate Admin:** If you wish to order new cards for your employees or if you require replacement cards, please call our Client Support team on +44 (0)20 3735 1735 or email [help@centtrip.com](mailto:help@centtrip.com) **Corporate Cardholder:** Please contact your Administrator to request a replacement card or order additional cards for your colleagues. **Private Clients:** As a private account holder, you can only have one card. If you require a replacement card, call us on +44 (0)20 3735 1735 or email [help@centtrip.com](mailto:help@centtrip.com). *There is a fee of £10 to replace a lost or stolen card.

**Corporate Admin:** If you wish to order new cards for your employees or if you require replacement cards, please call our Client Support team on +44 (0)20 3735 1735 or email [help@centtrip.com](mailto:help@centtrip.com) **Corporate Cardholder:** Please contact your Administrator to request a replacement card or order additional cards for your colleagues. **Private Clients:** As a private account holder, you can only have one card. If you require a replacement card, call us on +44 (0)20 3735 1735 or email [help@centtrip.com](mailto:help@centtrip.com). *There is a fee of £10 to replace a lost or stolen card.

Manage your business expenditure and save valuable time with our suite of reporting templates. From the **Reporting** page you can create and tailor much more comprehensive reports that meet your exact requirements for analysis and reconciliation, showing real time or historic transactions. ![Reporting.png](https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/SP7vclLu5H/resources/JMe6x0wKBX/Reporting.png) 1. If you have multiple groups or accounts, you can choose which you would like to include in your report. 2. Select a custom date range. 3. View account expenditure across the globe, or focus on a particular currency. 4. Choose from our selection of ready-made report templates. **Hints & Tips** * Select a base currency for your report. Using the dropdown menu to select a base currency will convert your global transactions, payments and spending into your preferred currency, for simpler reconciliation and control. * Include currencies with zero balance and no movement. Tick the checkbox to view all accounts and/or cards in your report, regardless of whether there has been any activity. * Generate an exchange rate report. Get a snapshot view of current exchange rates across all your available currencies. Click EXCHANGE RATE REPORT from the reporting page and select your base currency (the one you would be converting from). Click GENERATE REPORT to download the exchange rate report.

Manage your business expenditure and save valuable time with our suite of reporting templates. From the **Reporting** page you can create and tailor much more comprehensive reports that meet your exact requirements for analysis and reconciliation, showing real time or historic transactions. ![Reporting.png](https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/SP7vclLu5H/resources/JMe6x0wKBX/Reporting.png) 1. If you have multiple groups or accounts, you can choose which you would like to include in your report. 2. Select a custom date range. 3. View account expenditure across the globe, or focus on a particular currency. 4. Choose from our selection of ready-made report templates. **Hints & Tips** * Select a base currency for your report. Using the dropdown menu to select a base currency will convert your global transactions, payments and spending into your preferred currency, for simpler reconciliation and control. * Include currencies with zero balance and no movement. Tick the checkbox to view all accounts and/or cards in your report, regardless of whether there has been any activity. * Generate an exchange rate report. Get a snapshot view of current exchange rates across all your available currencies. Click EXCHANGE RATE REPORT from the reporting page and select your base currency (the one you would be converting from). Click GENERATE REPORT to download the exchange rate report.

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