How do I transfer Multi-factor Authentication to a new device?

If you still have the old device linked to your Centtrip account, follow these steps to transfer multi-factor authentication to a new device.

Will I earn interest on my Centtrip account or card balance?

You will not earn any interest on either your Centtrip account or card balances.

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How can I share my transaction with others?

Sharing your transaction with others as you go is easy and takes seconds.

As a corporate client, can I have cards in different base currencies?

Corporate clients can have cards with different base currencies. Contact us to order additional cards.

Can I access more than one account from the Centtrip app?

Yes, select Switch Account from home screen, then select LINK ACCOUNT and follow the prompts.

Where can I see live currency rates?

You can find and track live market rates on your Centtrip app or desktop account.

How soon can I get my Centtrip multi-currency Mastercard?

Once ordered, your card will usually be with you within seven working days.

What can I do from my account dashboard?

Your Centtrip dashboard provides a real-time overview of your account and card balances and transactions, and enables you to access all your main account features.

What should I do if I have lost my device?

Your Centtrip app is secured with either a passcode or biometrics to prevent unauthorised access. Please contact us to using the details at the bottom of the page to get access to your account.

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