How do I transfer Multi-factor Authentication to a new device?
If you still have the old device linked to your Centtrip account, follow these steps to transfer multi-factor authentication to a new device.
Why is my account still visible when I have signed out?
This is because your device is still linked to your account.
Will I earn interest on my Centtrip account or card balance?
You will not earn any interest on either your Centtrip account or card balances.
How can I share my transaction with others?
Sharing your transaction with others as you go is easy and takes seconds.
As a corporate client, can I have cards in different base currencies?
Corporate clients can have cards with different base currencies. Contact us to order additional cards.
Can I access more than one account from the Centtrip app?
Yes, select Switch Account from home screen, then select LINK ACCOUNT and follow the prompts.
Where can I see live currency rates?
You can find and track live market rates on your Centtrip app or desktop account.
How soon can I get my Centtrip multi-currency Mastercard?
Once ordered, your card will usually be with you within seven working days.
What can I do from my account dashboard?
Your Centtrip dashboard provides a real-time overview of your account and card balances and transactions, and enables you to access all your main account features.
What should I do if I have lost my device?
Your Centtrip app is secured with either a passcode or biometrics to prevent unauthorised access. Please contact us to using the details at the bottom of the page to get access to your account.
