How do I update my mobile number?

Your mobile number can be updated instantly within your account settings -

Change number
  1. Sign into your desktop account using either email or app verification.
  2. Click on your name in the top-right of the screen to view your account details
  3. Select the edit icon next to the mobile number
  4. Pick your area code, enter your new number and click 'SAVE'
  5. Once updated, click the 'VERIFY' button
  6. Enter the code sent to you via SMS and click 'CONFIRM'
  7. You can now use SMS verification to sign into your desktop account

Note, you can also change your password and reveal your PIN from this screen.

Didn't find what you were looking for?

We're available Monday to Friday, 8am to 6pm. Contact us by email to or phone +44(0)2037351735. For help with lost or stolen cards outside these hours, please call +44(0)2071278130.