Your Centtrip app is secured with either a passcode or biometrics to prevent unauthorised access. Please contact us to using the details at the bottom of the page to get access to your account.
All our fees are fixed and converted to GBP.
The Centtrip multi-currency Mastercard is a prepaid, reloadable card - not a credit, charge nor debit card.
Once ordered, your card will usually be with you within seven working days.
No, the base currency is determined when the card is created.
Corporate clients can have cards with different base currencies. Contact us to order additional cards.
You can find and track live market rates on your Centtrip app or desktop account.
You will not earn any interest on either your Centtrip account or card balances.
The 'issued not active' card status means the Centtrip card hasn't been activated yet.
Sharing your transaction with others as you go is easy and takes seconds.
We're available Monday to Friday, 8am to 6pm. Contact us by email to help@centtrip.com or phone +44(0)2037351735. For help with lost or stolen cards outside these hours, please call +44(0)2071278130.
