Where can I find my cardholder ID?

Your Cardholder ID is a unique 12-digit number that begins with 2000. It shows underneath your name on the front of the card.

If you have lost your card, or are an Admin you can follow the steps below to export a report containing the Cardholder ID(s) for one or multiple cards.

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  1. Sign into your account and scroll down to the 'CARD BALANCES' section at the bottom of your dashboard.

  2. Cick the person icon at the top (next to FIRST NAME) to instantly select all cards.

  3. Click the 'EXPORT XLS' button

  4. Enter a date range. To include all cards, we recommend entering the date the account was opened to present day.

  5. Then EXPORT EXCEL. Your report will download automatically to your browser.

  6. The 'Summary' tab will show all the cards issued within your date range, along with their Cardholder ID and current balances.

Didn't find what you were looking for?

We're available Monday to Friday, 8am to 6pm. Contact us by email to [email protected] or phone +44(0)2037351735. For help with lost or stolen cards outside these hours, please call +44(0)2071278130.