What can I do to keep my Centtrip card secure?

Question

Accepted Answer

Here are some of our best practice tips to help you keep your card and your money extra secure.

* **Treat your card like real cash** - ensure you keep your card in a safe place and never reveal your PIN to anyone - Centtrip will never ask you for this.

* **Lock your card when not in use** - visit the app menu to instantly [lock your card](https://support.centtrip.com/faqs/how-do-i-lockunlock-cards-on-behalf-of-my-team) and prevent any payments or withdrawals. Unlock it again any time for immediate use.

* **Monitor card activity** - [check your transactions](https://support.centtrip.com/faqs/how-do-i-view-my-centtrip-transactions) regularly to ensure there is no unexpected activity. Lock your card and contact us straight away if you notice anything unusual.

* **Withdraw cash safely** - always use a reputable bank ATM to withdraw cash - access the [Mastercard ATM locator](https://support.centtrip.com/faqs/how-do-i-find-my-nearest-chip-enabled-atm) via the app to quickly find your nearest one.

* **Block lost or stolen card** - [report your card as lost or stolen](https://support.centtrip.com/faqs/my-centtrip-card-has-been-lost-or-stolen-what-should-i-do) via the app to immediately block it and notify Centtrip. Contact our support team or your Administrator for a replacement.

* **Load funds as required** - Administrators can [transfer funds from account to card](https://support.centtrip.com/faqs/how-do-i-load-my-cards) in seconds and as often as required, so there’s no need to hold excessive card funds.

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