Account Management Cards Expense Management Registration and Login Service Questions

Where can I find my cardholder ID?

Your Cardholder ID is a unique 12-digit number that begins with 2000. It shows underneath your name on the front of the card.

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How do I check my balances and transactions in the app?

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How do I activate my card?

Now that you have your new Centtrip card, sign it on the reverse and follow these instructions to activate it.

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Where can I find out more about Centtrip’s standard Payment Fees?

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Where can I find out more about Centtrip’s Inactivity Fees?

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Where can I find out more about the Payment and Inactivity Fees?

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How do I access my requested reports in Expense Management?

download report expense management expenses reports requested reports
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What are Centtrip's standard account and card fees and limits?

View our card fees for corporate and private customers here.

fees
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How do UK public holidays affect my Centtrip service?

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How can I export a list of my current Centtrip cards to review?

You can export a list of all your Centtrip cards from the CARD BALANCES section of your account.

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Didn't find what you were looking for?

We're available Monday to Friday, 8am to 6pm. Contact us by email to help@centtrip.com or phone +44(0)2037351735. For help with lost or stolen cards outside these hours, please call +44(0)2071278130.