Where can I find out more about the Centtrip card?

The Centtrip prepaid card can hold funds in up to 15 currencies and offers the highest balances and transaction limits on the market.

How can I check whether I am a Corporate Super Administrator?

Corporate Super Administrators (CSAs) have the ability to instantly add and manage users on the account. Keep reading to find out how to check whether you are a CSA.

How do I load funds into my Centtrip Account?

It's quick and easy to add funds

My card doesn't seem to be working - can you help?

Yes, it's worth checking that you've activated your card, it's not locked, has sufficient balance, the payment you're making doesn't exceed a limit, and that the person you're paying accepts prepaid cards. If all else fails, contact us and we'll take a closer look.

What can I do to keep my Centtrip account and cards secure?

Centtrip are committed to keeping your money safe and have a range of systems in place to help us detect and prevent fraud before it happens. However, fraudsters are becoming increasingly sophisticated. Please take a few extra precautions to keep your funds safe.

What can I do to keep my Centtrip card secure?

How do I add payment recipients to my account in batch?

How do I submit my card expense receipts, labels and notes?

You can submit your expenses on the go within the Centtrip app, or from our desktop application.

Where can I find the cardholder ID?

Your Cardholder ID is a unique 12-digit number that begins with 2000. It shows underneath your name on the front of the card.

Can I receive Third Party Payments (TPPs) to my Centtrip account?

All payments sent to your Centtrip account must be sent from a specified account in the same name as the Centtrip account holder. If you would like to receive a third party payment to your Centtrip account, please speak to us before the payment is made.