Q: What are the validation rules for a FX batch payment?

please note - all character counts include spaces FX Batch payments are compatible with the following buy/sell currencies:

Question 1

What is CenttripNow and how can I use it to make instant payments?

Accepted Answer

CenttripNow enables funds to be transferred instantaneously between connected Centtrip accounts, completely free of charge - 7 days a week, day or night. To use this service, all you need to do is connect the relevant accounts via the CenttripNow network.

If your intended beneficiary/payee does not yet have a Centtrip account, they can apply online here. You can also send them an invitation from your account (see below).

How to get started -

Step 1 - Sign in

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Both you and the beneficiary/payee need to have a Centtrip account. Sign in or apply online.

Step 2 - Connect via CenttripNow

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Visit the 'RECIPIENTS' section of your account (A). If required, click 'ADD RECIPIENT' (B) and follow the steps to set up a new beneficiary. Then, use the check boxes to select recipients (C) and click 'INVITE' to send an instant CenttripNow email invitation (D). Once they accept, you will be able to send and receive payments.

Step 3 - Connect via CenttripNow

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Alternatively, click 'ADD CENTTRIPNOW' (A) and enter a beneficary's unique CenttripNow code (B). You can also share your own, which will be shown here (C), with any payees.

Step 4 - Load account funds

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Ensure you have sufficient funds - check your balance and load your account if required.

Step 5 - Convert currency

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For international payments, you can convert currency directly within your account.

Step 6 - Make your CenttripNow payment

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To make a CenttripNow transfer, select 'Send Payments' (A) and input the details. Choose 'CenttripNow' as your payment method (B) and submit your payment when ready (C).

CenttripNow can also be used to make free, instant batch payments - find out more

Question 2

What are the validation rules for a FX batch payment?

Accepted Answer

please note - all character counts include spaces

FX Batch payments are compatible with the following buy/sell currencies:

Question 3

How do I accept a CenttripNow invitation?

Accepted Answer

CenttripNow enables funds to be transferred instantaneously between connected Centtrip accounts, completely free of charge - 7 days a week, day or night. All you need to do is connect the relevant accounts via the CenttripNow network.

To accept a CenttripNow invitation -

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Don't yet have a Centtrip account?

You can apply for a Centtrip account securely online.

What are the benefits of a Centtip account?

Manage all your deposits, inflows, payments, expenses and foreign exchange in 15 major currencies from a single account, wherever you are.

Deposit and manage 15 major currencies in unlimited amounts
Make domestic and international payments in seconds
Send or receive free, instant payments from accounts in your CenttripNow network
Enoy the highest prepaid card balances and spend limits with the Centtrip card
Move funds between accounts and cards, instantly and securely
Create separate cost centres, with tiered permissions and budgets
Convert all major currencies at live-market rates
Generate tailored, real-time, anytime reports to keep track of spend
Integrate with your accounting and finance systems

TELL ME MORE

Question 4

What can I do to keep my Centtrip card secure?

Accepted Answer

Here are some of our best practice tips to help you keep your card and your money extra secure.

Question 5

How can I make a batch payment using CenttripNow

Accepted Answer

CenttripNow enables you to send and recieve free, instant payments to/from any other Centtrip account. You can make an individual CenttripNow payment or follow the steps below to send payments in batch.

Please note - you first need to add the beneficiaries to your CenttripNow network

How to send a CenttripNow batch payment

Step 1

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First, ensure all beneficiaries have been added to your CenttripNow network. To check this, select 'Add Recipients' and look for the CenttripNow symbol under 'TYPE'. Select any other recipients and 'INVITE'.

Step 2

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Once complete, select 'Send Payments' (A) and then, 'CREATE BATCH' (B).

Step 3

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Click 'UPLOAD' (C).

Step 4

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Ensure the first checkbox is ticked and download either the Excel or CSV template (D)

Step 5

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Enter the details of each payment into the template. Be sure to enter the correct 'Nickname' for each CenttripNow recipient. Visit 'Add Recipients' to check these.

Step 6

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Once complete, revisit the 'CREATE BATCH' page, upload your batch payment file (E) and click 'NEXT' (F).

Step 7

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Review your batch payment summary - the fee should be showing as 0.00. Choose whether you would like to pay now, or schedule for later (G). Click 'SUBMIT' to finish (H).

Question 6

What are the browser requirements for using my Centtrip account?

Accepted Answer

Your Centtrip account is compatible with all main web browsers, however, for optimal performance, we recommend using the latest version.

Versions below the following minimum requirements are not compatible:

This is to ensure your account is as secure as possible.

How do I check my browser version?

In your browser toolbar, click help or settings, then choose the menu option starting 'About...'.

You will then be able to see which type and version of browser you are using.

How do I update my browser?

Most browsers will update themselves automatically, but if your browser is out of date for any reason, you can manually update it by following the steps above and clicking the update button. Please close and relaunch your browser to apply the changes.

Question 7

How I can check the live foreign exchange rate?

Accepted Answer

You can check the live market rate for your specified currency pairing, anytime via your Centtrip account.

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Question 8

How do I create card balance and transaction alerts?

Accepted Answer

Sign into your desktop account to create custom card balance and transaction alerts. These can all be tailored to your requirements and are ideal for avoiding delays and helping to keep your account and card(s) secure.

Card Balance Alert: ensure a cardholder never runs out of funds by receiving a low card balance alert.
Transaction Over Amount: set alerts to catch any unusual card spend and help keep your account secure.
Transaction Declined: receive instant notification of a declined transaction along with the reason for it.

Watch 2-minute video:

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Get a guided tour:

Sign into your account and then click here to get a quick tutorial. Note: you must be signed in first.

Follow these steps:

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Hints and tips

Alerts can be switched off and on any time by clicking 'DISABLE' / 'ENABLE' next to the relevant cardholder.
You can activate or deactivate all cardholder alerts instantly by clicking 'ENABLE ALL' / 'DISABLE ALL' at the top of the screen.
Any pre-existing 'Rate Alerts' and 'Market Orders' can also be viewed and edited from here.
New 'Rate Alerts' and 'Market Orders' can be set up from your account dashboard.

Question 9

How do I view my card transactions for another currency in the app?

Accepted Answer

Your Centtrip card enables you to make transactions in up to 15 currencies, which you can view in the app. If you would like to view transactions for a different currency to the one shown, you change this in a couple of taps. (Similarly, if no transactions are showing in the app, it may mean you have the wrong currency is selected)

To change the currency -

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Visit the 'VIEW TRANSACTIONS' screen of the app and tap the magnifying glass icon to expand filters.
Press 'Currency'.
Select the currency you would like to view transactions for.

Question 10

How can I tailor card expenses data?

Accepted Answer

Apply Filters

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Home in on exactly what you need to see with a range of filters, from viewing transactions with receipts or labels, to multi-select card and currency options.

Edit Fields

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Hide or show fields to suit your preferences, for on-screen management and data export.

Select Dates

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View transactions for a custom date range, over as long a period as required.

Search

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Instantly scan all transactions and fields for a particular word, label, phrase or code.