You can check the reason for a declined transaction in your desktop Centtrip account.
- Sign in and select View Transactions
- Use the Select Card dropdown to pick the relevant card.
- Choose the transaction currency and select SUBMIT
- Scroll down to view transactions for that card. Declined transactions will be highlighted red.
- Locate the relevant transaction and click to show more details.
- The reason will appear under Declined Amount.
The most common reasons are: