Account Management App Cards EEA Account Holders Expense Management Manage Cards Registration and Login Service Questions User Management

What does the card status "issued not active" mean?

The 'issued not active' card status means the Centtrip card hasn't been activated yet. For help with this, see our instructions on how to activate your card.

Related questions

How do I submit my card expense receipts, labels and notes?
How do I give a user permission to order Centtrip cards?
How do I lock or unlock a card?
How do I order Centtrip cards?

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We're available Monday to Friday, 8am to 6pm. Contact us by email to [email protected] or phone +44(0)2037351735. For help with lost or stolen cards outside these hours, please call +44(0)2071278130.