How can I set up custom alerts?

Your Centtrip account enables you to create a range of custom alerts, such as card balances falling below a certain value or declined transactions. Alerts can be tailored to your requirements, with customised criteria for each cardholder.


  1. After signing into your account, click or hover over the settings icon in the top right corner of the screen and click 'Alerts / Market Orders'.

  2. Use the dropdown menu to choose an alert type: 'Card Balance Alert', 'Transaction Over Amount' or 'Transaction Declined'.

  3. Search for a cardholder and click 'EDIT' to create your alert.

  4. Depending on the alert you've selected, you will be promoted to enter a value, or simply to select who should be notified. Click 'OK' to save and activate your alert.

Hints and tips

  • Alerts can be switched off and on any time by clicking 'DISABLE' / 'ENABLE' next to the relevant cardholder.
  • You can activate or deactivate all cardholder alerts instantly by clicking 'ENABLE ALL' / 'DISABLE ALL' at the top of the screen.
  • Any pre-existing 'Rate Alerts' and 'Market Orders' can also be viewed and edited from here.
  • New 'Rate Alerts' and 'Market Orders' can be set up from your account dashboard.