How can I set up custom alerts?
Your Centtrip account enables you to create a range of custom alerts, such as card balances falling below a certain value or declined transactions. Alerts can be tailored to your requirements, with customised criteria for each cardholder.
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After signing into your account, click or hover over the settings icon in the top right corner of the screen and click 'Alerts / Market Orders'.
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Use the dropdown menu to choose an alert type: 'Card Balance Alert', 'Transaction Over Amount' or 'Transaction Declined'.
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Search for a cardholder and click 'EDIT' to create your alert.
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Depending on the alert you've selected, you will be promoted to enter a value, or simply to select who should be notified. Click 'OK' to save and activate your alert.
Hints and tips
- Alerts can be switched off and on any time by clicking 'DISABLE' / 'ENABLE' next to the relevant cardholder.
- You can activate or deactivate all cardholder alerts instantly by clicking 'ENABLE ALL' / 'DISABLE ALL' at the top of the screen.
- Any pre-existing 'Rate Alerts' and 'Market Orders' can also be viewed and edited from here.
- New 'Rate Alerts' and 'Market Orders' can be set up from your account dashboard.