What is a card balance alert and how can I set one up?

Ensure a cardholder never runs out of funds

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How can I export a list of my current Centtrip cards to review?

You can export a list of all your Centtrip cards from the CARD BALANCES section of your account.

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What are the browser requirements for using my Centtrip account?

Your Centtrip account is compatible with all main web browsers, however, you need to ensure your browser meets the minimum version requirements.

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What are the validation rules for a FX batch payment?

When completing the XLS or CSV batch payment with FX template, please ensure you follow our validation requirements to ensure all payments are successful.

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What is a transaction declined alert and how can I set one up?

Ensure a activity never grinds to a halt due to a declined transaction

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How do I save custom views when managing expenses?

Instantly save and re-run your tailored transaction data at any time, complete with your selected filters and fields.

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Where can I find my Centtrip account reference?

Your account reference is provided on the 'Load Account' page.

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Didn't find what you were looking for?

We're available Monday to Friday, 8am to 6pm. Contact us by email to help@centtrip.com or phone +44(0)2037351735. For help with lost or stolen cards outside these hours, please call +44(0)2071278130.