What are the different Centtrip user types and permissions?

There can be three types of users on your Centtrip account; Cardholders, Administrators and Corporate Super Administrators.

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Where can I find out more about the changes to my payment services on 1st February 2024?

On 1st February 2024, the following changes were implemented and will apply to certain payments made from your Centtrip account

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How can I make a batch payment using CenttripNow

CenttripNow enables you to send and recieve free, instant payments to/from any other Centtrip account. Plus, save time by making CenttripNow payments in batch.

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What are the additional validation requirements for payment recipients?

From 01/02/2024 onward, additional validation requirements will apply to your Centtrip payment recipients, to ensure greater accuracy and enhanced security around your transactions.

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What does the card status "issued not active" mean?

The 'issued not active' card status means the Centtrip card hasn't been activated yet.

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Can I use my card to make contactless payments?

Yes. The Centtrip card supports contactless payments.

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How do I access my Centtrip dashboard?

After signing into your desktop account, click the Centtrip logo to visit your dashboard

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Didn't find what you were looking for?

We're available Monday to Friday, 8am to 6pm. Contact us by email to [email protected] or phone +44(0)2037351735. For help with lost or stolen cards outside these hours, please call +44(0)2071278130.