How do I accept a CenttripNow invitation?

CenttripNow enables funds to be transferred instantaneously between connected Centtrip accounts, completely free of charge - 7 days a week, day or night. To use this service, all you need to do is connect the relevant accounts via the CenttripNow network.

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How can I check my card billing address for online transactions?

To review your billing address, sign into the Centtrip app, tap on the menu icon as shown below, and select 'Your Details'

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Why could my foreign exchange (FX) rate change after booking a conversion?

All rates that are offered when you request a quote through your Centtrip account are based on the live FX market and are subject to change as the market moves.

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How do I view cardholder expenses which are ready to reconcile?

Filter on transactions which have a receipt attached to easily find expenses that are ready to reconcile

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How do I use my virtual EEA card for payments?

You can use your virtual card for both online transactions and contactless transactions.

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How do I view expenses which are missing receipts?

Apply a quick filter to show any expenses which do not yet have a receipt attached.

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How do I access my Centtrip dashboard?

After signing into your desktop account, click the Centtrip logo to visit your dashboard

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Can administrators activate cards on behalf of cardholders?

Yes! Super Administrators you prepare cards in advance and avoid any last-minute rush or queries, by activating cards ahead of time.

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What are the browser requirements for using my Centtrip account?

Your Centtrip account is compatible with all main web browsers, however, you need to ensure your browser meets the minimum version requirements.

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Didn't find what you were looking for?

We're available Monday to Friday, 8am to 6pm. Contact us by email to [email protected] or phone +44(0)2037351735. For help with lost or stolen cards outside these hours, please call +44(0)2071278130.