My Centtrip card has expired or expires soon, how can I renew it?

If your card has expired or is expiring soon, and you would like to arrange a replacement, visit Manage Cards to order a new one.

Why is my quoted exchange rate lower than expected?

How do I access my requested reports?

What is an 'Alternative Value' for a Corporate Label in Expense Management?

What is a Market Order and how do I set one up?

Take advantage of exchange rate fluctuations by setting a target rate and letting Centtrip watch the market for you.

What is a card balance alert and how can I set one up?

Ensure a cardholder never runs out of funds

What is a 'Bank-To' foreign exchange trade?

A *Bank To* foreign exchange trade is where you have booked a currency conversion within your Centtrip account, and chosen to pay using funds from your corporate bank account, rather than your Centtrip account.

Am I authorised to open a Centtrip account on behalf of a business?

What are virtual cards and how do I use them?

A virtual card is exactly like a standard Centtrip card, except that it doesn’t exist physically. Instead, it is accessed by cardholders digitally within the Centtrip app, and can be managed by Administrators with their desktop account.

What are the validation rules for a FX batch payment?

When completing the XLS or CSV batch payment with FX template, please ensure you follow our validation requirements to ensure all payments are successful.