How do I set up an Operating Account?

To open a new *Operating Account*, simply complete our quick set-up form and return this to help@centtrip.com.

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How do cardholders record cash transactions?

Cardholders can create a cash transaction within the Centtrip app, and attach photo receipts and labels effortlessly.

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How can I check whether I am a Corporate Super Administrator?

Corporate Super Administrators (CSAs) have the ability to instantly add and manage users on the account. Keep reading to find out how to check whether you are a CSA.

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How can I tailor card expenses data?

You can tailor card expenses data to your exact requirements

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Why was my card transaction declined?

You can check the reason for the decline transaction in your desktop Centtrip account

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How do I get the best rate when withdrawing from an ATM?

You can withdraw currencies, from any cash machine displaying the Mastercard Acceptance Mark. To get the best rate, always choose to process the transaction in the local currency .

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How do I make payments to existing recipients in batch?

Making multiple payments in one or more currencies is quick and easy using our batch payments facility.

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Didn't find what you were looking for?

We're available Monday to Friday, 8am to 6pm. Contact us by email to help@centtrip.com or phone +44(0)2037351735. For help with lost or stolen cards outside these hours, please call +44(0)2071278130.