What is a card balance alert and how can I set one up?

Ensure a cardholder never runs out of funds

Why is my quoted exchange rate lower than expected?

How I can check the live foreign exchange rate?

You can check the live market rate for your specified currency pairing, anytime via your Centtrip account.

How do I access my requested reports?

What is a Market Order and how do I set one up?

Take advantage of exchange rate fluctuations by setting a target rate and letting Centtrip watch the market for you.

What is a 'Bank-To' foreign exchange trade?

A *Bank To* foreign exchange trade is where you have booked a currency conversion within your Centtrip account, and chosen to pay using funds from your corporate bank account, rather than your Centtrip account.

What is an 'Alternative Value' for a Corporate Label in Expense Management?

My Centtrip card has expired or expires soon, how can I renew it?

If your card has expired or is expiring soon, and you would like to arrange a replacement, visit Manage Cards to order a new one.

What is the card base currency?

What are the validation rules for a FX batch payment?

When completing the XLS or CSV batch payment with FX template, please ensure you follow our validation requirements to ensure all payments are successful.