What is a Market Order and how do I set one up?

Take advantage of exchange rate fluctuations by setting a target rate and letting Centtrip watch the market for you.

What is a foreign exchange spot transaction?

A foreign exchange spot transaction (or spot trade) is an agreement to buy/sell a particular currency pairing for immediate delivery, at the **Spot Rate**.

What is an 'Alternative Value' for a Corporate Label in Expense Management?

What is a 'Bank-To' foreign exchange trade?

A *Bank To* foreign exchange trade is where you have booked a currency conversion within your Centtrip account, and chosen to pay using funds from your corporate bank account, rather than your Centtrip account.

How do I access my requested reports?

How I can check the live foreign exchange rate?

You can check the live market rate for your specified currency pairing, anytime via your Centtrip account.

How do I remove unused card funds?

What is the card base currency?

What are the validation rules for my one-time batch payment template?

When completing your batch payment template, please ensure you follow our validation guidance to avoid any errors when processing your payments.

How do I check the mobile number registered to my Centtrip card?

If you are the cardholder, you can check and update the mobile number within the Centtrip app. Administrators can review the number within 'Manage Cards'