What are the validation rules for my one-time batch payment template?

When completing your batch payment template, please ensure you follow our validation guidance to avoid any errors when processing your payments.

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How can I share my transaction with others?

Sharing your transaction with others as you go is easy and takes seconds.

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How do I check the mobile number registered to my Centtrip card?

If you are the cardholder, you can check and update the mobile number within the Centtrip app. Administrators can review the number within 'Manage Cards'

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What is a foreign exchange spot transaction?

A foreign exchange spot transaction (or spot trade) is an agreement to buy/sell a particular currency pairing for immediate delivery, at the **Spot Rate**.

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What are the validation rules for a FX batch payment?

When completing the XLS or CSV batch payment with FX template, please ensure you follow our validation requirements to ensure all payments are successful.

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What is a transaction declined alert and how can I set one up?

Ensure a activity never grinds to a halt due to a declined transaction

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What is a one-time batch payment?

Centtrip's one-time batch payment feature enables you to make one-off payments to multiple recipients

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How I can check the live foreign exchange rate?

You can check the live market rate for your specified currency pairing, anytime via your Centtrip account.

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Didn't find what you were looking for?

We're available Monday to Friday, 8am to 6pm. Contact us by email to [email protected] or phone +44(0)2037351735. For help with lost or stolen cards outside these hours, please call +44(0)2071278130.