What are the validation rules for a FX batch payment?

When completing the XLS or CSV batch payment with FX template, please ensure you follow our validation requirements to ensure all payments are successful.

2

What is a one-time batch payment?

Centtrip's one-time batch payment feature enables you to make one-off payments to multiple recipients

1

How do I check the mobile number registered to my Centtrip card?

If you are the cardholder, you can check and update the mobile number within the Centtrip app. Administrators can review the number within 'Manage Cards'

1

What are the validation rules for my one-time batch payment template?

When completing your batch payment template, please ensure you follow our validation guidance to avoid any errors when processing your payments.

7

Can I speak to a person at Centtrip?

Of course you can! Call us on +44 (0)20 3735 1735 or email [email protected].

2

What is a transaction declined alert and how can I set one up?

Ensure a activity never grinds to a halt due to a declined transaction

1

What is a 'transaction over amount' alert and how can I set one up?

Keep your account secure with an alert for transactions over an amount

0

How can I make a batch payment using CenttripNow

CenttripNow enables you to send and recieve free, instant payments to/from any other Centtrip account. Plus, save time by making CenttripNow payments in batch.

1

Where can I find out more about the Centtrip card?

The Centtrip prepaid card can hold funds in up to 15 currencies and offers the highest balances and transaction limits on the market.

2

Didn't find what you were looking for?

We're available Monday to Friday, 8am to 6pm. Contact us by email to [email protected] or phone +44(0)2037351735. For help with lost or stolen cards outside these hours, please call +44(0)2071278130.