You can check the live market rate for your specified currency pairing, anytime via your Centtrip account.
CenttripNow enables funds to be transferred instantaneously between connected Centtrip accounts, completely free of charge - 7 days a week, day or night. To use this service, all you need to do is connect the relevant accounts via the CenttripNow network.
You can check the reason for the decline transaction in your desktop Centtrip account
Ensure a cardholder never runs out of funds
A foreign exchange spot transaction (or spot trade) is an agreement to buy/sell a particular currency pairing for immediate delivery, at the **Spot Rate**.
You can export a list of all your Centtrip cards from the CARD BALANCES section of your account.
Your Centtrip account is compatible with all main web browsers, however, you need to ensure your browser meets the minimum version requirements.
When completing the XLS or CSV batch payment with FX template, please ensure you follow our validation requirements to ensure all payments are successful.
We're available Monday to Friday, 8am to 6pm. Contact us by email to help@centtrip.com or phone +44(0)2037351735. For help with lost or stolen cards outside these hours, please call +44(0)2071278130.