What are the validation rules for a FX batch payment?

When completing the XLS or CSV batch payment with FX template, please ensure you follow our validation requirements to ensure all payments are successful.

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What is a one-time batch payment?

Centtrip's one-time batch payment feature enables you to make one-off payments to multiple recipients

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How do I check the mobile number registered to my Centtrip card?

If you are the cardholder, you can check and update the mobile number within the Centtrip app. Administrators can review the number within 'Manage Cards'

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What are virtual cards and how do I use them?

A virtual card is exactly like a standard Centtrip card, except that it doesn’t exist physically. Instead, it is accessed by cardholders digitally within the Centtrip app, and can be managed by Administrators with their desktop account.

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What are the validation rules for my one-time batch payment template?

When completing your batch payment template, please ensure you follow our validation guidance to avoid any errors when processing your payments.

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How can I make a batch payment using CenttripNow

CenttripNow enables you to send and recieve free, instant payments to/from any other Centtrip account. Plus, save time by making CenttripNow payments in batch.

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What is a transaction declined alert and how can I set one up?

Ensure a activity never grinds to a halt due to a declined transaction

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How do I submit my card expense receipts, labels and notes?

You can submit your expenses on the go within the Centtrip app, or from our desktop application.

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What is a 'transaction over amount' alert and how can I set one up?

Keep your account secure with an alert for transactions over an amount

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Didn't find what you were looking for?

We're available Monday to Friday, 8am to 6pm. Contact us by email to [email protected] or phone +44(0)2037351735. For help with lost or stolen cards outside these hours, please call +44(0)2071278130.