How do I check my card balance?

You can check your real-time balance in each currency within the Centtrip app:

1 (30)

A. Open the app, select 'DASHBOARD' and visit the 'VIEW TRANSACTIONS' page.

B. Tap 'BALANCES AND CARD DETAILS' at the bottom of the screen.

C. Review the balance of each currency held on your card.

Didn't find what you were looking for?

We're available Monday to Friday, 8am to 6pm. Contact us by email to or phone +44(0)2037351735. For help with lost or stolen cards outside these hours, please call +44(0)2071278130.