Your Centtrip dashboard provides a real-time overview of your account and card balances and transactions, and enables you to access all your main account features.
It's quick and easy to transfer funds between your account and cards
All payments sent to your Centtrip account must be sent from a specified account in the same name as the Centtrip account holder. If you would like to receive a third party payment to your Centtrip account, please speak to us before the payment is made.
Your Cardholder ID is a unique 12-digit number that begins with 2000. It shows underneath your name on the front of the card.
It's quick and easy to add funds
If you manage Centtrip accounts across different regional platforms (UK, EEA, USA), you can access them all using the same login details, website URL, and app.
Yes, it's worth checking that you've activated your card, it's not locked, has sufficient balance, the payment you're making doesn't exceed a limit, and that the person you're paying accepts prepaid cards. If all else fails, contact us and we'll take a closer look.
We're available Monday to Friday, 8am to 6pm. Contact us by email to [email protected] or phone +44(0)2037351735. For help with lost or stolen cards outside these hours, please call +44(0)2071278130.
