Q: What are the validation rules for a FX batch payment?

please note - all character counts include spaces FX Batch payments are compatible with the following buy/sell currencies:

Q: What is a 'Bank-To' foreign exchange trade?

A Bank To foreign exchange trade is where you have booked a currency conversion within your Centtrip account, and chosen to pay using funds from your corporate bank account, rather than your Centtrip account. This will require you to make a transfer from your corporate account, to the details provided (shown on-screen and in your confirmation email) by the specified date.

Q: Why is my quoted exchange rate lower than expected?

Payments are subject to our standard payment fees , which will be automatically debited from your Centtrip account balance. When converting currency for onward payment, if your account does not hold sufficient funds to cover both the cost of your currency and the payment fee, the fee will be incorporated into your quoted exchange rate. This will make the rate appear lower. You can check your payment fees in your account Fee Schedule . To avoid the fee being included in your future conversion rate quotes, please ensure your account holds sufficient funds to cover it.

Question 1

What payment methods can I use to load my account or settle an FX trade?

Accepted Answer

Please use one of the accepted payment methods listed below whenever you need to settle an FX trade (booked either via our dealing desk or as a bank-to conversion through your Centtrip account), or to load your Centtrip account.

Important - all payments must be made from an account in the same name as your Centtrip account. Learn more.

Accepted Payment Methods

Faster Payment Service (FPS) - FPS delivers funds within 2 hours, and is available 24 hours a day, 7 days a week. Please check your transfer limit with your bank before use. For amounts above your bank’s FPS limit, you can send a CHAPS transfer for same day-delivery.
CHAPS – CHAPS is a same-day GBP transfer from a UK bank account. Transfers must be made before a certain time to be available in your Centtrip account on the same day. Please check with your bank for times and charges associated with the transfer.
SWIFT – this is the only payment method to send GBP from a non-UK bank account. These transfers can take 1-3 working days to be received into your Centtrip account.
Single Euro Payments Area (SEPA) - SEPA is a pan-European network that allows you to send payments in Euros, provided you’re based within the EU. This can take between 1-2 working days for us to receive cleared funds into your Centtrip account.

Question 2

How do I make a batch payment with FX?

Accepted Answer

Make hundreds of multi-currency payments effortlessly with Centtrip's FX Batch Payments feature. Upload one spreadsheet containing all payment information and associated currencies, and let Centtrip do the rest.

We'll calculate any FX conversions and process your payments all in one go. Simply choose whether you want to send your payments instantly, or schedule for a later date.

None of the beneficiary details will be saved after payment, keeping your account clear and enabling you to upload updated details for any future payments.

Watch 2- minute video -

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Follow these steps -

Step 1

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Sign into your account and click on 'Buy Currency'. Then, 'CREATE BATCH' and 'UPLOAD'. Can't access this?

Step 2

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Download either the 'EXCEL' or 'CSV TEMPLATE' and enter your FX payments, ensuring you follow the validation requirements. Then, upload your completed file and click 'NEXT'.

Step 3

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Review your payment summary. Here you can enter a name for your batch, refresh the live rate(s) or remove payments from the batch.

Step 4

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Choose whether you would like to send your payment immediately or schedule for a later date, then click 'SUBMIT' or 'SUBMIT FOR APPROVAL' (depending on your permissions)

Step 5

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Follow the steps to verify using an email or SMS generated code. Then 'CONFIRM'.

Step 6

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That's it! If you require approval for payments, your Administrator(s) will be notified and it will be processed once approved. Otherwise, it will be processed instantly (as scheduled).

IMPORTANT - Please ensure you have sufficient funds on your account to cover all payments in the batch. If there are insufficient funds, any associated payments will fail.

How to load additional funds to your account >

Question 3

Do I have the relevant permissions to make an FX batch payment?

Accepted Answer

Centtrip's FX Batch Payments feature enables you to make hundred of multi-currency payments effortlessly, even those involving currency conversions.

If you cannot access the 'Buy Currency' tab or do not see the 'CREATE BATCH' button (see below), it means you may not have the required permissions to make FX batch payments.

Your FX batch payment limits and permissions are the same as for individual payments.

For example, if you require 2 approvals to make a payment, and your individual FX payment limit is GBP 10,000, this will also apply when making an FX batch payment.

Question 4

What are the validation rules for a FX batch payment?

Accepted Answer

please note - all character counts include spaces

FX Batch payments are compatible with the following buy/sell currencies:

Question 5

How I can check the live foreign exchange rate?

Accepted Answer

You can check the live market rate for your specified currency pairing, anytime via your Centtrip account.

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Sign into your Centtrip account
Click to open the 'LIVE RATES' tab from your dashboard
Select your currency pairing and enter the amount you want to convert from, or to.
Then click 'GET RATE' to view the live market rate
You can also click 'SET ALERT' to recieve an instant notification if your target rate is achieved
Or, 'PLACE ORDER' to automatically execute your conversion if your target rate is acheived
Click Buy Currency to convert now at the live market rate

Question 6

What is a foreign exchange spot transaction?

Accepted Answer

A foreign exchange SPOT transaction (or SPOT trade) is an agreement to buy or sell a particular currency pairing for immediate delivery (within 48 hours), at the current exchange rate. The SPOT Rate is the real-time exchange rate between 2 currencies that we can offer at the point of executing the transaction.

You can purchase currency at the spot rate directly within your Centtrip account.

Question 7

What is a 'Bank-To' foreign exchange trade?

Accepted Answer

A Bank To foreign exchange trade is where you have booked a currency conversion within your Centtrip account, and chosen to pay using funds from your corporate bank account, rather than your Centtrip account.

This will require you to make a transfer from your corporate account, to the details provided (shown on-screen and in your confirmation email) by the specified date.

Question 8

How do I set alerts for target foreign exchange rates?

Accepted Answer

Your Centtrip account makes it easy to purchase currency when the rate is right for you. Create custom Rate Alerts and receive an instant notification when your target rate is achieved.

Let us walk you through it:

Sign into your account and then click here to get a quick tutorial. Note: you must be signed in first.

- OR -

Follow the steps below:

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Sign into your account and click the 'LIVE RATES' tab on the left of the screen.
Use the dropdown menus to select the currencies you would like to exchange.
Click 'GET RATE' to view the live market rate for these currencies.
Select 'SET ALERT' and enter your target conversion rate into the box (for example, 1.44).
Click 'ABOVE THIS RATE' to set your alert and be notified via email as soon as the live market rate reaches (or exceeds) your target rate.
You can then purchase currency within your account, or contact our currency experts to learn more about developing your currency strategy.*

Please note - the rate is live and continually updating. Please log into your account to check the latest live rates.

Cancel your alert at any time

Click or hover over the Settings cog in the top-right of your account.
Select 'Alerts / Market Orders' and choose 'Rate Alerts' from the dropdown menu.
View your active alerts and click 'REMOVE' next to any you would like to cancel.

Question 9

What currencies can I manage with my Centtrip account?

Accepted Answer

You can hold and manage 15 currencies on your Centtrip account and cards.

Payments can also be made in a further 16 currencies, by converting funds from the Buy Currency tab of your account, and selecting the external bank account for onward payment. Please see below for more details on how currencies can be held and managed.

Adding currencies to your account

You can add currencies not currently shown in your Centtrip account dashboard by clicking 'Add Currencies':

Question 10

Why is my quoted exchange rate lower than expected?

Accepted Answer

Payments are subject to our standard payment fees, which will be automatically debited from your Centtrip account balance.

When converting currency for onward payment, if your account does not hold sufficient funds to cover both the cost of your currency and the payment fee, the fee will be incorporated into your quoted exchange rate. This will make the rate appear lower.

You can check your payment fees in your account Fee Schedule.

To avoid the fee being included in your future conversion rate quotes, please ensure your account holds sufficient funds to cover it.