What is a foreign exchange spot transaction?

A foreign exchange spot transaction (or spot trade) is an agreement to buy/sell a particular currency pairing for immediate delivery, at the **Spot Rate**.

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What is a 'Bank-To' foreign exchange trade?

A *Bank To* foreign exchange trade is where you have booked a currency conversion within your Centtrip account, and chosen to pay using funds from your corporate bank account, rather than your Centtrip account.

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What currencies can I manage with my Centtrip account?

Your Centtrip account can hold and manage 15 currencies, including: British Pound, Euro, US Dollar, Australian Dollar, Canadian Dollar, Swiss Franc, Danish Krone, Hong Kong Dollar, Israeli Shekel, Japanese Yen, New Zealand Dollar, Norwegian Krone, Polish Zloty, Swedish Krona and South African Rand.

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What is a Market Order and how do I set one up?

Take advantage of exchange rate fluctuations by setting a target rate and letting Centtrip watch the market for you.

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What payment methods can I use to load my account or settle an FX trade?

Information on our accepted payments methods is available here

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Why could my foreign exchange (FX) rate change after booking a conversion?

All rates that are offered when you request a quote through your Centtrip account are based on the live FX market and are subject to change as the market moves.

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Didn't find what you were looking for?

We're available Monday to Friday, 8am to 6pm. Contact us by email to help@centtrip.com or phone +44(0)2037351735. For help with lost or stolen cards outside these hours, please call +44(0)2071278130.