Can I receive Third Party Payments (TPPs) to my Centtrip account?

All payments sent to your Centtrip account must be sent from a specified account in the same name as the Centtrip account holder. If you would like to receive a third party payment to your Centtrip account, please speak to us before the payment is made.

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Where can I find out more about Centtrip's GBP payment detail changes?

The payment details you use to transfer GBP funds to your Centtrip account (i.e. load your account) and for 'Bank-To' FX conversions were updated in Feburary 2023

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Where can I find out more about Centtrip's GBP payment detail changes for UK clients?

If you have a UK corporate address, the payment details you use to transfer GBP funds to your Centtrip account (i.e. load your account) and for 'Bank-To' FX conversions have been updated on 13/02/2023.

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Where can I find out more about Centtrip's GBP payment detail changes?

If you have an EEA corporate address, the payment details you use to transfer GBP funds to your Centtrip account (i.e. load your account) will be updated from 17 January 2023.

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How do I load or unload my Centtrip cards in batch?

Save time by loading or unloading multiple Centtrip cards with multiple currencies using our batch load feature.

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What currencies can I manage with my Centtrip account?

Your Centtrip account can hold and manage 15 currencies, including: British Pound, Euro, US Dollar, Australian Dollar, Canadian Dollar, Swiss Franc, Danish Krone, Hong Kong Dollar, Israeli Shekel, Japanese Yen, New Zealand Dollar, Norwegian Krone, Polish Zloty, Swedish Krona and South African Rand.

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Why did Centtrip’s bank details change and how does this affect me?

In preparation for the end of the Brexit transition phase, the bank details used for loading your Centtrip account will change on the 17th of December 2020.

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Didn't find what you were looking for?

We're available Monday to Friday, 8am to 6pm. Contact us by email to help@centtrip.com or phone +44(0)2037351735. For help with lost or stolen cards outside these hours, please call +44(0)2071278130.