To help ensure your account remains secure, Multi-factor Authentication (MFA) is required when signing into your desktop account or adding a new payment recipient. We recommend using the app to authenticate, and this answer provides step-by-step instructions on how to set this up.
Your Cardholder ID is a unique 12-digit number that begins with 2000. It shows underneath your name on the front of the card.
You can export a list of all your Centtrip cards from the CARD BALANCES section of your account.
Making multiple payments in one or more currencies is quick and easy using our batch payments facility.
CenttripNow allows you to instantaneously transfer funds between Centtrip accounts without incurring any fees.
You can easily view closed and expired cards by making a quick change in your account settings
Visit the 'Card Balances' section of your account dashboard to run a report comprising multiple cards and all associated currencies, over as longer a period as required.
We're available Monday to Friday, 8am to 6pm. Contact us by email to help@centtrip.com or phone +44(0)2037351735. For help with lost or stolen cards outside these hours, please call +44(0)2071278130.