Account Management App Cards EEA Account Holders Expense Management Manage Cards MANAGING CARDS MANAGING USERS Registration and Login SERVICE & SUPPORT Service Questions SIGNING IN User Management USING THE APP
Load Money Buy Currency Make Payments Manage Recipients Run Reports

What are the validation rules for my one-time batch payment template?

When completing your batch payment template, please ensure you follow our validation guidance to avoid any errors when processing your payments.

7

What is CenttripNow and how can I use it to make instant payments?

CenttripNow allows you to instantaneously transfer funds between Centtrip accounts without incurring any fees.

11

How do I make payments?

Make secure and cost effective payments within seconds and without limits.

27

What kind of payments can I make with Centtrip?

2

How do I view my Centtrip transactions?

Transactions can be viewed in 'View Transactions' on the mobile app, or in 'Transactions' on a desktop.

59

What payment methods can I use to load my account or settle an FX trade?

Information on our accepted payments methods is available here

3

What are Centtrip's standard account and card fees and limits?

View our card fees for corporate and private customers here.

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How can I increase my account or card limits?

Please contact your Account Manager or email [email protected]

1

Can I order spare or emergency cards?

Yes you can!

1

How do I lock or unlock a card?

Cards can be instantly locked or unlocked via either the Centtrip app or your desktop account. Account administrators also have the ability to lock/unlock any of the cards they manage.

5

Didn't find what you were looking for?

We're available Monday to Friday, 8am to 6pm. Contact us by email to [email protected] or phone +44(0)2037351735. For help with lost or stolen cards outside these hours, please call +44(0)2071278130.