What are Centtrip's standard account and card fees and limits?

View our card fees for corporate and private customers here.

How do I export reports from Centtrip?

You can create and tailor comprehensive reports for analysis and reconciliation in the reporting tab.

Why was my card transaction declined?

You can check the reason for the decline transaction in your desktop Centtrip account

How can I tailor transaction data in Expense Management?

You can tailor card expenses data to your exact requirements

How do I add a new recipient (payee)?

To begin enjoying fast, secure and cost-effective domestic and international payments, first you need to create your Centtrip list of suppliers and payees. You can do this quickly and easily by adding them to your Recipients list, either individually on an ad hoc basis, or in batch.

How do I view my Centtrip transactions?

Transactions can be viewed in 'View Transactions' on the mobile app, or in 'Transactions' on a desktop.

Why are the bank details for loading my Centtrip account not in my name?

What are the supporting documentation requirements for an account application?

How do I submit an application to open a Centtrip account on behalf of another organisation?

You can submit applications on behalf of another organisation, easily and securely via our online portal.

What is a card balance alert and how can I set one up?

Ensure a cardholder never runs out of funds