How do I convert currency?

You can do this via your desktop account and the app.

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What is a 'Bank-To' foreign exchange trade?

A *Bank To* foreign exchange trade is where you have booked a currency conversion within your Centtrip account, and chosen to pay using funds from your corporate bank account, rather than your Centtrip account.

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What is a foreign exchange spot transaction?

A foreign exchange spot transaction (or spot trade) is an agreement to buy/sell a particular currency pairing for immediate delivery, at the **Spot Rate**.

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How do I make payments to existing recipients in batch?

Making multiple payments in one or more currencies is quick and easy using our batch payments facility.

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How do I load funds into my Centtrip Account?

It's quick and easy to add funds

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How can I tailor card expenses data?

You can tailor card expenses data to your exact requirements

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How do I get started with Centtrip's expense management solution?

Streamline your entire reconciliation process with our comprehensive expense management solution.

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How do I create card balance and transaction alerts?

Account administrators can choose from a range of alerts, which can be tailored to your requirements.

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What are the validation rules for my one-time batch payment template?

When completing your batch payment template, please ensure you follow our validation guidance to avoid any errors when processing your payments.

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Didn't find what you were looking for?

We're available Monday to Friday, 8am to 6pm. Contact us by email to [email protected] or phone +44(0)2037351735. For help with lost or stolen cards outside these hours, please call +44(0)2071278130.