How do I export reports from Centtrip?

You can create and tailor comprehensive reports for analysis and reconciliation in the reporting tab.

8

Why was my card transaction declined?

You can check the reason for the decline transaction in your desktop Centtrip account

9

How do I add a new recipient (payee)?

To begin enjoying fast, secure and cost-effective domestic and international payments, first you need to create your Centtrip list of suppliers and payees. You can do this quickly and easily by adding them to your Recipients list, either individually on an ad hoc basis, or in batch.

34

How do I submit an application to open a Centtrip account on behalf of another organisation?

You can submit applications on behalf of another organisation, easily and securely via our online portal.

1

What is a card balance alert and how can I set one up?

Ensure a cardholder never runs out of funds

0

What is a 'transaction over amount' alert and how can I set one up?

Keep your account secure with an alert for transactions over an amount

0

What is a transaction declined alert and how can I set one up?

Ensure a activity never grinds to a halt due to a declined transaction

1

What is a Market Order and how do I set one up?

Take advantage of exchange rate fluctuations by setting a target rate and letting Centtrip watch the market for you.

0

Didn't find what you were looking for?

We're available Monday to Friday, 8am to 6pm. Contact us by email to help@centtrip.com or phone +44(0)2037351735. For help with lost or stolen cards outside these hours, please call +44(0)2071278130.