How do I change my account password?

  • Sign into your account
  • Hover over your name in the top right of the screen
  • Click Change Password
FAQ STEPS FINAL SIZE - 2025-05-21T134936.483

Alternatively, click FORGOT PASSWORD on the login screen and follow the steps to verify your details and reset your password.

Screenshot 2025-05-21 135113

Didn't find what you were looking for?

We're available Monday to Friday, 8am to 6pm. Contact us by email to [email protected] or phone +44(0)2037351735. For help with lost or stolen cards outside these hours, please call +44(0)2071278130.