How do I make payments?

Make secure and cost effective payments within seconds and without limits.

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How do I activate my Centtrip card?

Now that you have your new Centtrip card, sign it on the reverse and follow these instructions to activate it.

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I don't receive email login codes or the code has expired, how do I login?

You'll need to add [email protected] Centtrip authentication emails to your allowed sender list to ensure they're not delayed or blocked from reaching your inbox. Your organisation may also need to update/create a 'permitted sender policy'.

8

How can I manage and order Centtrip cards?

Administrators can access the Card Order Form within their account

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How do cardholders record cash transactions?

Cardholders can create a cash transaction within the Centtrip app, and attach photo receipts and labels effortlessly.

5

How do I sign into the app?

The Centtrip app is available iOS and Android devices, for both administrators and cardholders.

12

What should I do if I've forgotten my password?

You can reset your password instantly via the app or your desktop account

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What should I do if I have lost my device?

Your Centtrip app is secured with either a passcode or biometrics to prevent unauthorised access. Please contact us to using the details at the bottom of the page to get access to your account.

1

Where can I find out more about the Centtrip card?

The Centtrip prepaid card can hold funds in up to 15 currencies and offers the highest balances and transaction limits on the market.

2

Didn't find what you were looking for?

We're available Monday to Friday, 8am to 6pm. Contact us by email to [email protected] or phone +44(0)2037351735. For help with lost or stolen cards outside these hours, please call +44(0)2071278130.