Why is my quoted exchange rate lower than expected?

What is a card balance alert and how can I set one up?

Ensure a cardholder never runs out of funds

What is a 'transaction over amount' alert and how can I set one up?

Keep your account secure with an alert for transactions over an amount

How do I set up Centtrip cards for my team?

What is a foreign exchange spot transaction?

A foreign exchange spot transaction (or spot trade) is an agreement to buy/sell a particular currency pairing for immediate delivery, at the **Spot Rate**.

How do I access my Centtrip dashboard?

After signing into your desktop account, click the Centtrip logo to visit your dashboard

How can I download my Cardholder Labels to use as Corporate Labels?

How do I view expenses which are missing receipts?

Apply a quick filter to show any expenses which do not yet have a receipt attached.

What are the additional validation requirements for payment recipients?

From 01/02/2024 onward, additional validation requirements will apply to your Centtrip payment recipients, to ensure greater accuracy and enhanced security around your transactions.

How do I specify whether an administrator has corporate-level or account-level access?

During the process of setting up a new Corporate Administrator, you will be prompted to specify the new user's access-type.