What currencies can I manage with my Centtrip account?

Your Centtrip account can hold and manage 15 currencies, including: British Pound, Euro, US Dollar, Australian Dollar, Canadian Dollar, Swiss Franc, Danish Krone, Hong Kong Dollar, Israeli Shekel, Japanese Yen, New Zealand Dollar, Norwegian Krone, Polish Zloty, Swedish Krona and South African Rand.

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How do I switch between my Centtrip accounts on different platforms?

If you manage Centtrip accounts across different regional platforms (UK, EEA, USA), you can access them all using the same login details, website URL, and app.

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How do I know which Centtrip platform version my account is on?

While most functionality is consistent across our UK, EEA, and USA platforms, there are some key differences. That’s why it’s helpful to know which version your account is on. It’s quick and easy to tell them apart visually

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What can I do to keep my Centtrip account and cards secure?

Centtrip are committed to keeping your money safe and have a range of systems in place to help us detect and prevent fraud before it happens. However, fraudsters are becoming increasingly sophisticated. Please take a few extra precautions to keep your funds safe.

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Why are my expenses not being transferred to QuickBooks correctly?

If your Centtrip expenses data is not being passed through to your QuickBooks account, or you are seeing an error, it is usually due to one of the following reasons.

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How can I check whether I am a Corporate Super Administrator?

Corporate Super Administrators (CSAs) have the ability to instantly add and manage users on the account. Keep reading to find out how to check whether you are a CSA.

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How do I activate my account and sign in?

Follow these steps to activate and sign into your account via your desktop or the app.

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What are the feature differences between Centtrip and Centtrip Global?

Take a look at the main feature and user differences between Centtrip and Centtrip Global.

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Where can I find out more about Centtrip's API call rate limit?

High volumes of API requests can place an increased load on our servers, which can affect the overall performance and service quality for all users on the Centtrip platform. To maintain the fast and reliable service our clients expect, we are implementing an API limit to ensure consistent performance for everyone.

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We're available Monday to Friday, 8am to 6pm. Contact us by email to [email protected] or phone +44(0)2037351735. For help with lost or stolen cards outside these hours, please call +44(0)2071278130.