Where can I find out more about Centtrip's bank detail changes on 19th January 2024?

The details you use to load funds to your Centtrip account, or to settle FX conversions via bank transfer, were updated in January 2024. It is extremely important that you use our updated bank account details.

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How do I view my EEA or US virtual card details?

You can view your virtual card number and CVV within the Centtrip app.

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How do I change the Xero organisation that my Centtrip account is connected to?

You can do this in a couple of clicks, within the integrations part of your account

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Can administrators activate cards on behalf of cardholders?

Yes! Super Administrators you prepare cards in advance and avoid any last-minute rush or queries, by activating cards ahead of time.

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How do I order virtual Centtrip cards for my EEA account?

EEA and US account holders can order virtual cards in the same way that you would order physical cards.

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How do I order an individual Centtrip card?

You can order individual cards in a few quick steps.

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What are virtual cards and how do I use them?

A virtual card is exactly like a standard Centtrip card, except that it doesn’t exist physically. Instead, it is accessed by cardholders digitally within the Centtrip app, and can be managed by Administrators with their desktop account.

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How do I add a read-only user to my account?

Simply create a user in the usual way, and set all the limits and permissions to zero.

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How can I check whether I am a Corporate Super Administrator?

Corporate Super Administrators (CSAs) have the ability to instantly add and manage users on the account. Keep reading to find out how to check whether you are a CSA.

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Didn't find what you were looking for?

We're available Monday to Friday, 8am to 6pm. Contact us by email to [email protected] or phone +44(0)2037351735. For help with lost or stolen cards outside these hours, please call +44(0)2071278130.