How do I load or unload card funds?

It's quick and easy to transfer funds between your account and cards

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How do I load funds into my Centtrip Account?

It's quick and easy to add funds

42

How do I get the best rate when withdrawing from an ATM?

You can withdraw currencies, from any cash machine displaying the Mastercard Acceptance Mark. To get the best rate, always choose to process the transaction in the local currency .

3

How do I view closed or expired cards in my account?

You can easily view closed and expired cards by making a quick change in your account settings

6

How do I update my mobile number?

Your mobile number can be updated instantly within account settings

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Didn't find what you were looking for?

We're available Monday to Friday, 8am to 6pm. Contact us by email to [email protected] or phone +44(0)2037351735. For help with lost or stolen cards outside these hours, please call +44(0)2071278130.