My Centtrip card has expired or expires soon, how can I renew it?

To arrange a replacement, simply visit 'Manage Cards' and place a new card order.

Remember to move any unused card funds back into your account before it expires - visit Load Cards and select 'card to account' as the transfer direction. If your card has already expired, please contact us

Once your new card arrives, activate it within the Centtrip app and reveal your new PIN.

Finally, visit 'Load Cards' to transfer funds to your new card.

Didn't find what you were looking for?

We're available Monday to Friday, 8am to 6pm. Contact us by email to or phone +44(0)2037351735. For help with lost or stolen cards outside these hours, please call +44(0)2071278130.