The 'issued not active' card status means the Centtrip card hasn't been activated yet.
This is because your device is still linked to your account.
You can use your Centtrip multi-currency Mastercard to make purchases online, over the phone and in store in more than 210 countries and territories.
We're available Monday to Friday, 8am to 6pm. Contact us by email to firstname.lastname@example.org or phone +44(0)2037351735. For help with lost or stolen cards outside these hours, please call +44(0)2071278130.